Problems with touchpad/mouse

Question

I have an Inspiron E1505.  It just turned 1 year old a couple weeks ago.  About a month, month and a half ago I started having problems with the touchpad/mouse clicker on my laptop.  I can still use the touchpad to move the mouse, but I can't click on anything.  At the time it started going wonky I did try to contact customer support but I had some problems doing that and I just didn't have time to keep trying, so I just went out and bought a usb mouse, and that worked fine.  Yesterday I started having problems with that (sometimes it works, sometimes it doesn't), but I'm pretty sure it's a problem with the mouse itself and not my usb ports because the other things I use it for (iPod, etc...) seem to be working just fine.  Rather than go out and by another cheap mouse that would just break again in a month I thought I should really see about getting the touchpad fixed.    What I need to know is, where I have to send/take my computer to get it fixed, how long is it going to take (classes start in a week, I shouldn't need it right away, but I don't want to be without it too long), and how much is this kind of repair likely to cost me?   Thanks in advance to anyone who can help.

Rebel9 · Answer

Have you tried reinstalling the touchpad driver? Unless there is a hardware failure, this most times solves the problem. Have a look here. Under Mouse & Keyboards, download and install the Synaptics driver.

karate0kat · Answer

I tried what you suggested.  After restarting my computer the touchpad worked for about 2 clicks, and now it's back to not clicking.  And the mouse buttons didn't work at all.  I'm pretty sure I'm going to have to have it repaired.  *sigh*

Locked Topics – Laptops General

Was this post helpful?