You could check in Task Manager (right click empty space on Task Bar) under Performance you should see Total physical memory. Or you could use a free memory scan such as Crucial.com wich will detail how much memory you have and the maximum you can upgade to. Do you have any warranty with this purchase and did the seller specify 3gb ram ? You could also have a loose fitting memory board but this would entail going into the computer and may ivalidate any warranty.
You dont say what model of Dell you have, but if you are sure it only has 1gb and you have paperwork that says it has 3gb take it up with your supplier.
ejn63
9 Legend
•
87.5K Posts
0
May 12th, 2011 05:00
It's likely nothing is wrong - you probably have 1G of "free" memory - Windows is using the rest.
The BIOS setup (F2 at powerup) will tell you how much total memory you have installed.
akshat.yadav
3 Posts
0
May 12th, 2011 22:00
Peawag
9 Posts
1
May 13th, 2011 04:00
You could check in Task Manager (right click empty space on Task Bar) under Performance you should see Total physical memory. Or you could use a free memory scan such as Crucial.com wich will detail how much memory you have and the maximum you can upgade to. Do you have any warranty with this purchase and did the seller specify 3gb ram ? You could also have a loose fitting memory board but this would entail going into the computer and may ivalidate any warranty.
akshat.yadav
3 Posts
0
May 14th, 2011 03:00
yes it was specified to me that its 3 gb RAM and yes I do have warranty also.
Is it that out of the two RAM's one RAM is not working or corrupt?
what should I do?
Peawag
9 Posts
0
May 14th, 2011 04:00
You dont say what model of Dell you have, but if you are sure it only has 1gb and you have paperwork that says it has 3gb take it up with your supplier.