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January 7th, 2012 06:00
Random shutdowns and hard disk test failure
Hello :emotion-1:,
My computer shut down himself randomly without a warning.
It may occur after hour of running or after couple of days, something happen and system starts to shutdown programs. A second before system shutdown I recive BSOD w/ KERNEL-POWER error:
0x000000f4 (0x0000000000000003, 0xfffffa8009acab30, 0xfffffa8009acae10, 0xfffff800037838b0)
I tried to run Dell Support Center Hardware check but my system crashed with KERNEL-POWER error.
After restarting I found out that the crash occured at the time of hard disk check, at "Targeted read" check.
I assume that is my problem, but I not sure.
I'll be greatful to recive some profesional help.
TNX.
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ejn63
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January 7th, 2012 07:00
Run the Dell diagnostics - including the extended test on the hard drive. F12 at powerup.
bbjornstad
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March 29th, 2016 22:00
Sherni,
did you ever get any follow-up on this?
I believe I am having the same problem.
Sherni Busk
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March 30th, 2016 01:00
Had no time to mess with that, just switched to new SSD and recycled the bad HHD.