9 Legend

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16.1K Posts

September 29th, 2014 09:00

I left feedback that Rescue Disk is a bad name and many users get it confused with DVDs or USB flash drives.

Essentially I would rename:

  • Rescue Disk → "Recovery External USB Hard Drive"
  • Factory Backup USB → Recovery USB Flash Drive
  • Factory Backup DVD → Recovery DVDs (unrecommended)

For the USB Flash Drive make a Recovery USB.

Note the External Hard Drive does not work with legacy systems as their BIOS cannot boot from it.

9 Legend

 • 

16.1K Posts

September 28th, 2014 16:00

Its best to use a 16-32 GB USB flash drive. Ensure that you update Dell Backup and Recovery to version 1.7.1.2 before making the recovery USB. See here for more details:

http://dellwindowsreinstallationguide.com/dell-backup-and-recovery/

1 Rookie

 • 

99 Posts

September 28th, 2014 19:00

I have version 1.7.1.2. I have a 64gb usb 3.0 drive. When I put it in and try to create a rescue disk it will not let me. It says my device is not compatible with rescue disk but that I can make a reinstall disk with it. I have tried it with 2 different flash drives and I get the same message. The rescue disk only works with an external hard drive. Is the rescue disk feature supposed to work with a flash drive?

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