Red dot on screen

Question

Hi, I recieved my Dell Inspirion 1525 laptop today - theres a small problem with the screen

There is always a red dot on the screen, which is visible only on dark backgrounds and invisible on white backgrounds.

Does anyone have a solution to fix this problem? :smileysad:

bhrdsty · Answer

I would recommend hooking it up to an external monitor and seeing if that dot is on the external monitor as well.  If it is, you have a graphics issue.  If it doesn't, you have a LCD screen issue.  If you just bought it, either way its covered under warranty.

ejn63 · Answer

A single stuck pixel won't qualify the display for replacement - there need to be six or more. However, you CAN return the system for replacement for any reason for the first 21 days after shipment. Call and arrange for a replacement system.

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Red dot on screen

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