remote desktop connection help

Question

hi have a inspiron 15 i 3, windows 7  i used the remote desktop connection 1 time to connect to work, it worked just like my old laptop did, type in the address and user name, hit connect, and you are at work. i minimized the screen so i could search the internet from home as opposed to the work network, i then tried to go back to the remote desktop, and now when i try to connect it says,   1 remote access to the server is not enabled 2 remote computer is not available on the network 3 the remote computer is turned off   tech support says they can only help me with hardware issues i did a system restore to the week before this happened, but still not working its probablly something simple that my little brain cant figure out, so hopefully someone more knowledgeable can help???

DELL-Jesse L · Answer

poppaj3,

Thank you for using the Dell Community Forum.

Below are some links that may help you resolve the remote issue you are dealing with in Windows 7.

Remote Desktop Connection: frequently asked questions

Connect to another computer using Remote Desktop Connection

How to use Remote Desktop in Windows 7

Locked Topics – Laptops General

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