I am having the same problem. For now i disabled the restart of rpc in the services part in the control panel. I would like that link its not working for me. Please help
Allen
BTW this dell community is great. Every problem Ive had has been solved here. Thanks so much to all
If your system keeps booting, you can try to stop the RPC service (although I don't recommend this) by running "services.msc" in run and there find the RPC(Remote procedure call) and then stop that and disable it and also go to the "Recovery" tab on the same RPC window and get the three lines which says restart and change that to "Take No Action ".
I would personally just leave RPC on automatic and go to the recovery tab and then select Take No Action in all the three options and see if that works..
Then try getting the patch and installing it....
Once fixed, turn RPC back to automatic if you turned it off.
Actually it is a virus. That happened to me yesterday. Every time I turned on the computer the RPC message appeared and shut off the computer, but only when I was online. I reinstalled Windows XP, but it remained the same thing. I don't have an antivirus program installed in my Computer because I always check it free online with Trendmicro, but since I need to be online to run the antivirus, It could never finish to check the computer because it turned off. Well, that was my solution: Right after the antivirus program online started runing, I unplugged the NIC cable to be off line to prevent the computer turn off. The antivirus detected 2 worns in the windows folder that were not cleaneable, so I deleted them. Now my Computer is OK. I hope it helps.
I saw your reply and I am having a little more difficulity. My computer keeps re-booting itself with this message. I have a minute to get into the services area and find the three lines. When I find them, I stop them but that is all it will allow me to do.... not working. There is no recovery tab and I am only seeing the options in the "standard" section. The "extended" section is not available to me, atleast there is nothing there I can access... it is blue.
I am not sure what else to do but this is a brand new computer so I am not sure how I got a virus unless I brought it over from my old laptop. These RLC messages started whenever I got on line and now whenever it boots up! PLEASE HELP!
jessie_k
9 Posts
0
August 11th, 2003 19:00
Thanks for the link - I talked to my ISP and they told me to download the patch from Microsoft's page.
xcator
2 Intern
•
887 Posts
0
August 11th, 2003 19:00
xcator
2 Intern
•
887 Posts
0
August 11th, 2003 19:00
oops
http://forums.us.dell.com/supportforums/board/message?board.id=dim_other&message.id=163607
mia389
2 Posts
0
August 11th, 2003 20:00
I am having the same problem. For now i disabled the restart of rpc in the services part in the control panel. I would like that link its not working for me. Please help
Allen
BTW this dell community is great. Every problem Ive had has been solved here. Thanks so much to all
mia389
2 Posts
0
August 11th, 2003 20:00
xcator
2 Intern
•
887 Posts
0
August 11th, 2003 20:00
Here's a summary of what to do:
Get the Microsoft patch from the Symantec site (link)
http://securityresponse.symantec.com/avcenter/security/Content/8205.html
or directly from Microsoft (this one is for XP)
http://microsoft.com/downloads/details.aspx?FamilyId=2354406C-C5B6-44AC-9532-3DE40F69C074&displaylang=en
If your system keeps booting, you can try to stop the RPC service (although I don't recommend this) by running "services.msc" in run and there find the RPC(Remote procedure call) and then stop that and disable it and also go to the "Recovery" tab on the same RPC window and get the three lines which says restart and change that to "Take No Action ".
I would personally just leave RPC on automatic and go to the recovery tab and then select Take No Action in all the three options and see if that works..
Then try getting the patch and installing it....
Once fixed, turn RPC back to automatic if you turned it off.
ryri
2 Intern
•
360 Posts
0
August 12th, 2003 06:00
bacillus
2 Intern
•
14.4K Posts
0
August 12th, 2003 08:00
jparrenol
2 Posts
0
August 12th, 2003 12:00
Actually it is a virus. That happened to me yesterday. Every time I turned on the computer the RPC message appeared and shut off the computer, but only when I was online. I reinstalled Windows XP, but it remained the same thing. I don't have an antivirus program installed in my Computer because I always check it free online with Trendmicro, but since I need to be online to run the antivirus, It could never finish to check the computer because it turned off. Well, that was my solution: Right after the antivirus program online started runing, I unplugged the NIC cable to be off line to prevent the computer turn off. The antivirus detected 2 worns in the windows folder that were not cleaneable, so I deleted them. Now my Computer is OK. I hope it helps.
Jose
ryri
2 Intern
•
360 Posts
0
August 12th, 2003 15:00
the old version of the worm crashed the computer which prevented you from being infected.
The new version operates stealthy, and is thus worse, as it gives anyone remote administrative access to your PC.
VerninMadison
1 Message
0
August 13th, 2003 10:00
My pc also has the rpc issue and I just downloaded the exe from the Microsoft website and I will attempt to install after work.
Has anyone had success with the patch and is it pretty easy to install?
Thanks,
Vern
rafa3l
10 Posts
0
August 15th, 2003 04:00
install the ms patch then do a search on your computer for msblast and delete the file.
symantec.com has more info on this
i couldn't delete the msblast file until i installed the ms patch.
CincyDani
2 Posts
0
December 26th, 2003 19:00
I saw your reply and I am having a little more difficulity. My computer keeps re-booting itself with this message. I have a minute to get into the services area and find the three lines. When I find them, I stop them but that is all it will allow me to do.... not working. There is no recovery tab and I am only seeing the options in the "standard" section. The "extended" section is not available to me, atleast there is nothing there I can access... it is blue.
I am not sure what else to do but this is a brand new computer so I am not sure how I got a virus unless I brought it over from my old laptop. These RLC messages started whenever I got on line and now whenever it boots up! PLEASE HELP!
matthew ender
10 Posts
0
December 27th, 2003 12:00