have you checked the BIOS to make sure that the serial port is ENABLED? perhaps it was disabled somehow?
are you 100% positive that your GPS device is working? if your mouse works in the serial port and your GPS doesnt then wouldnt you say that it is your GPS device with the problem, and not your serial port?
as for dell saying they will replace your motherboard, my goodness this is the standard response that they give to everyone. even if nothing is wrong, they want to change your motherboard just to get you off their back. they are quite silly in this respect.
anyway post back with more information if you can.
you said you reinstalled windows right? and thats when all this stuff started happening. have you installed your chipset drivers? go to the dell downloads section for your specific pc, and download and install the chipset drivers for your system.
check your hardware device manager in the control panel/system/hardware
do you see any yellow marks over any devices signalling that they are not working?
i would say if you havent installed the chipset drivers, this should be the first thing you try.
...yepp, the port IS enabled and the serial mouse is´nt working in the serial port, but the PS/2-port. I´ve tested it with several different PS/2-Serial-adapters and none works.
The GPS is working. It runs just fine with one of our Inspiron 8000´s. So that´s not the issue.
And yes, I know that motherboard-replacing-talk is just a load of c**p. This is a softwarebased problem somehow. The support has had me edit som registerposts to allow the serialport to be powered up all the time somehow, "just in case". But that should be powered up anyhow I think.
I´m truly clueless and I REALLY NEED TO FIGURE THIS OUT...
only other thing i can think about is perhaps your modem and your touch pad are eating up your com ports? not sure. what you may want to try is disabling your modem temporarily. this will allow your serial port to get a free com port. go into the bios and disable the modem. also while in the bios look at the serial port settings. it must be something in there.
Message Edited by ILoveMullets on 09-21-2004 09:31 PM
ILoveMullets
192 Posts
0
September 18th, 2004 09:00
have you checked the BIOS to make sure that the serial port is ENABLED? perhaps it was disabled somehow?
are you 100% positive that your GPS device is working? if your mouse works in the serial port and your GPS doesnt then wouldnt you say that it is your GPS device with the problem, and not your serial port?
as for dell saying they will replace your motherboard, my goodness this is the standard response that they give to everyone. even if nothing is wrong, they want to change your motherboard just to get you off their back. they are quite silly in this respect.
anyway post back with more information if you can.
ILoveMullets
192 Posts
0
September 21st, 2004 18:00
you said you reinstalled windows right? and thats when all this stuff started happening. have you installed your chipset drivers? go to the dell downloads section for your specific pc, and download and install the chipset drivers for your system.
check your hardware device manager in the control panel/system/hardware
do you see any yellow marks over any devices signalling that they are not working?
i would say if you havent installed the chipset drivers, this should be the first thing you try.
RST_laser
2 Posts
0
September 21st, 2004 18:00
...yepp, the port IS enabled and the serial mouse is´nt working in the serial port, but the PS/2-port. I´ve tested it with several different PS/2-Serial-adapters and none works.
The GPS is working. It runs just fine with one of our Inspiron 8000´s. So that´s not the issue.
And yes, I know that motherboard-replacing-talk is just a load of c**p. This is a softwarebased problem somehow. The support has had me edit som registerposts to allow the serialport to be powered up all the time somehow, "just in case". But that should be powered up anyhow I think.
I´m truly clueless and I REALLY NEED TO FIGURE THIS OUT...
//B
ILoveMullets
192 Posts
0
September 21st, 2004 19:00
didn't realise you already installed the chipset.
only other thing i can think about is perhaps your modem and your touch pad are eating up your com ports? not sure. what you may want to try is disabling your modem temporarily. this will allow your serial port to get a free com port. go into the bios and disable the modem. also while in the bios look at the serial port settings. it must be something in there.
Message Edited by ILoveMullets on 09-21-2004 09:31 PM