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November 11th, 2013 08:00
spilled Screen
Hi Guys, my dell xps laptop is less than two months old now. i woke up only to find out that ink has spill over different parts of the screen.
it became worse the next day and what bothers me the most is that the screen is not cracked and nothing have happened to it. Really need your help.
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ejn63
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November 11th, 2013 08:00
Do you mean that ink was externally spilled on the surface (meaning it can be wiped off), or that it looks like an inky substance is under the glass (in which case it's a physically damaged screen)?
anthay2012
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November 12th, 2013 12:00
the inky substance is under the glass but there is no crack on the screen. took a picture of it. dnt understand why it has become that way.
ejn63
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November 12th, 2013 12:00
That is damage to the liquid crystal layer itself - something hit it in those spots. The glass may not have broken but the liquid crystal layer did break - the screen needs to be replaced.