803 Posts

June 10th, 2013 07:00

Hi martin2010,

Could you please check from which area do you get to hear the squeaking sound. Is it possible to remove the hard drive and check if you get to hear the sound? If the sound is heard only when you access data from the hard drive, you can run hardware diagnostics to identify the cause. If it's the hard drive that is making noise I would suggest you to back up all data to ensure there is no data loss if the hard drive needs to be replaced. It has to be the hard drive, CD/DVD drive or the fans that could be making this noise. If issue persists, depot may be the only option as they test the system in various conditions to recreate the issue and identify the cause.

To run hardware diagnostics, start the system and hit F12 key on the Dell logo screen. Select Diagnostics.

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