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9531
September 19th, 2009 20:00
stuck network cable
hi
i just received a new inspiron that I purchased for my daughter. she plugged in a network cable and it wont come out of the port.
any ideas on how to get this thing loose?
thanks
gdmcclelland
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Sofu
984 Posts
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September 19th, 2009 22:00
The tab that protrudes from the laptop above the Ethernet plug must be pressed down to release the latch that retains the plug. If the tab has been broken it will be necessary to completely turn off the laptop and then disconnect the AC adapter cable and all other cables from the laptop. Then use a strong thin blade (such as the tip of a jewellers' screwdriver) to press down the latch while withdrawing the plug.
gdmcclelland
5 Posts
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September 20th, 2009 09:00
we tried that but i dont think the latch is broken. somethings got a hold of it and wont let go. i'm scared i'm going to break something on this one week old machine. i think we are going to have to take it to a shop.
thanks!
Mary G
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20.1K Posts
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September 20th, 2009 12:00
Very important to mention removing the battery when working on a laptop.
gdmcclelland
5 Posts
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September 20th, 2009 13:00
you betcha!
Sofu
984 Posts
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September 20th, 2009 15:00
Point taken.:emotion-1: