Well I did try to update and it said they were the latest drivers, as for re installing would I just go to device manager and un install them there then re install? Do I need to download anything? I find it crazy that I would have to do this on a new out of the box laptop
Before you go reinstalling stuff, did you open the mixer and make sure that Wave, SW Synth and all of the devices are turned up. Often, these are set at 50% at default. Of course, how you change the settings depends on the software, drivers, etc. Sometimes, the answer is much more simple than it would seem.
Well I did try to update and it said they were the latest drivers, as for re installing would I just go to device manager and un install them there then re install?
You don't need to uninstall them.
Audio drivers usually include a standard setup/install file. Reinstalling/updating the drivers, is a simple matter of double-clicking that file.
Do I need to download anything?
It 'sounds' like you've already got the latest drivers available?
But you can double-check, by going to the 'Support --> Downloads & Drivers' section for your laptop on the Dell website.
I find it crazy that I would have to do this on a new out of the box laptop
Indeed. But reinstalling/updating the drivers is just one suggestion of course. It might not be the answer to your problem?
If you continue have problems, after reinstalling/updating the audio drive, I'd suggest you'd probably be best advised contacting tech support, to see what they can suggest?
They *may* ask for your permission to take control of your laptop remotely, because it's easier to diagnose problems that way. It's advisable to allow them to do so, if they so request it.
If they can't fix the problem, they'll likely organise sending a technician/engineer out to you.
Yes I checked that first, several times in fact. I also just reinstalled the drivers and still get the same low tinny sound. It sounds like the speakers are blown to me. I guess my next step is to call support or try to find another studio 15 and listen to the speakers on that.
TheRealFireblad
3 Apprentice
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4.6K Posts
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November 22nd, 2008 14:00
Try reinstalling/updating the audio drivers?
dubge
21 Posts
0
November 29th, 2008 11:00
Well I did try to update and it said they were the latest drivers, as for re installing would I just go to device manager and un install them there then re install? Do I need to download anything? I find it crazy that I would have to do this on a new out of the box laptop
SpeakerGeek
39 Posts
0
November 29th, 2008 15:00
Before you go reinstalling stuff, did you open the mixer and make sure that Wave, SW Synth and all of the devices are turned up. Often, these are set at 50% at default. Of course, how you change the settings depends on the software, drivers, etc. Sometimes, the answer is much more simple than it would seem.
TheRealFireblad
3 Apprentice
•
4.6K Posts
0
November 29th, 2008 15:00
You don't need to uninstall them.
Audio drivers usually include a standard setup/install file. Reinstalling/updating the drivers, is a simple matter of double-clicking that file.
It 'sounds' like you've already got the latest drivers available?
But you can double-check, by going to the 'Support --> Downloads & Drivers' section for your laptop on the Dell website.
Indeed. But reinstalling/updating the drivers is just one suggestion of course. It might not be the answer to your problem?
If you continue have problems, after reinstalling/updating the audio drive, I'd suggest you'd probably be best advised contacting tech support, to see what they can suggest?
They *may* ask for your permission to take control of your laptop remotely, because it's easier to diagnose problems that way. It's advisable to allow them to do so, if they so request it.
If they can't fix the problem, they'll likely organise sending a technician/engineer out to you.
Good luck :emotion-5:
dubge
21 Posts
0
November 29th, 2008 21:00
Yes I checked that first, several times in fact. I also just reinstalled the drivers and still get the same low tinny sound. It sounds like the speakers are blown to me. I guess my next step is to call support or try to find another studio 15 and listen to the speakers on that.
SpeakerGeek
39 Posts
0
November 30th, 2008 13:00
Have you made sure that all of the sound enhancements are off? Like the DSP and stuff like that.
dubge
21 Posts
0
November 30th, 2008 14:00
I am not sure, where do I find those settings?
Thanks
TheRealFireblad
3 Apprentice
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4.6K Posts
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December 1st, 2008 09:00
Control Panel --> Sound --> Speakers --> Properties --> Enhancements?
dubge
21 Posts
0
December 4th, 2008 16:00
Ya that is not it either :(
Thanks