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July 7th, 2010 16:00

Studio 1737 Power problems

I need some help with my wife's lappy.  It's a Studio 1737, and it's giving her fits.  First, it started to not recognize the charger as an authentic Dell charger.  Not to big of a deal, she just had to stay tethered to the charger. 

But more recently, he charger bit the dust, due to a a wire in the plug breaking (I tried to re-solder it, but to no avail).  As it is now out of warranty, I bought a new charger.  However, when I plug the charger into the lappy, it acts like nothing is plugged in.  The power light flashes amber, and the power status indicator in the Windows toolbar says there's no power adapter plugged in.  I've tried searching around for similar problems, but came up empty.  I have some electronics experience, so I'm not afraid to try to fix it myself, I just need to be pointed in the right direction. 

Thank you in advance for any help anyone can provide.

11 Legend

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321.3K Points

July 7th, 2010 16:00

If it's a non-Dell adapter, return it and purchase a genuine adapter.  If it IS a Dell adapter and the LED is solid green before you plug in the notebook end, then there's a fault with the mainboard or power jack inside the system.

 

11 Legend

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87.5K Posts

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321.3K Points

July 7th, 2010 17:00

So the adapter will work - it's just not sensed properly?

  If that 's the case, the first repair is this part:

http://www.parts-people.com/index.php?action=item&id=5872

 

2 Posts

July 7th, 2010 17:00

Any way to tell if the adapter is a fake?  It has Dell's name all over it :emotion-1:

 

Weird thing, the battery is pretty much drained, so the lappy won't power on......UNLESS the new adapter is plugged in.  Then you can turn it on...

2 Posts

June 18th, 2012 16:00

I said it is probably the motherboard......everything in the computer is made in China by slave labor...How do you think Michael Dell is such a millionaire????   nothing is made in Austin anymore, Samsung has a plant there

2 Posts

June 18th, 2012 16:00

Yes, my brother has a 1737 like mine and we both have battery problems...He bought the extended warranty at Staples and took back to them.....battery ok

bad motherboard......$300.    They fixed it free...    I bought non-Dell battery, that will not work...trying to return it....$65.....

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