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35574
October 23rd, 2011 19:00
Targeted Read Test Failed - Error code: WHD20-DFB
Hello All
I ran a PC check up using Dell Support Center. I got the below error:
| Targeted Read Test | ||
| Test Started | 24-10-2011 06:25:33 | |
| Error Message: | Error while reading sector 33555403. | 24-10-2011 06:26:02 |
| Error Message: | Error while reading sectors 33555468 through 33555531. | 24-10-2011 06:26:28 |
| Error Message: | The test found 2 sector errors. | 24-10-2011 06:26:30 |
| Test Finished: | Failed (Error code: WHD20-DFB) | 24-10-2011 06:26:32 |
I am unable to identify this error code. Can someone help me out please? Can you provide a solution or an alternative too?
I would be really thankful on the same. Please let me know if i need to add any other info.
My Laptop's Hard Drive Details are as below:
Product: Studio 1558
Hard Drive ST9500420AS ATA Device
| Vendor: | Seagate |
| Model Number: | ST9500420AS |
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ejn63
11 Legend
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87.5K Posts
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October 23rd, 2011 19:00
Run the Dell diagnostics on the drive - F12 at powerup.
vadi_cd
3 Posts
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October 23rd, 2011 22:00
@ ejn63
I am new to this, so i am finding it a bit difficult to understand it ... kindly explain me in detail... do i need to do anything after running the Dell diagnostics? also what would be the results after the diagnostics?
ejn63
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October 24th, 2011 04:00
If you see an error beginning with 2000, report it to Dell and they'll send a replacement drive. If not, the drive is fine. Keep backups as normal.
The Dell PC Checkup often reports false errors. The diagnostics rarely do.
vadi_cd
3 Posts
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October 24th, 2011 22:00
I ran Dell Diagnostics and got the error beginning with 2000.... so i need to replace my hard drive :( am out of warranty (i year warranty), but usually hard drives have a minimum of 3 yr warranty... so u think its applicable in this case too?