I agree, it is extremely annoying! I stille have not found a solution but I have made my PS2 mouse the primary which turns off the touchpad when I insert my Logitech!
The HARDWARE problem(s) was RESOLVED by Dell under Part Only Warranty as follows:
"The WANDERING OFF BY ITSELF mouse POINTING ARROW problem":
Replacing my apparently faulty palm rest assembly (part number 9C938 A00) with the latest part number 06G500 rev A05 in June 2003 solved the cursor racing over the screen all the way to e.g. the corner of the screen problem.
(I think part 06G500 is for both the i8000 and the i8100.)
"cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" problem:
A few months later,
replacing my apparently faulty keyboard (part number 03609Y rev A00) with the latest part number 03609Y rev A03 in December 2003 solved the unintentional jumping of the active cursor to other parts of the word processor whilst typing problem (aka "ghost clicks" or "cursor jumping" problem).
Cursor works fine now.
IN GENERAL:
-Run the Dell diagnostics and see if a hardware problem is located.
-The pointing stick nub between the g and h keys may be stuck - wiggle it a couple times
-Adjust the sensitivity of the mouse in the Mouse entry in the Device Manager. Drag the Touch Sensitivity towards Heavy Touch and the Palm Check towards Maximum.
-Disable the pointing stick for a few days, if the problem is gone the keyboard may need replacing or cables are not properly connected.
If the problem is not gone the palm rest unit may need replacing or cables are not properly connected.
Contact Dell Tech Support.
I think Dell gives great service.
Hereby 2 links on the "cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" subject that may be related:
DELL-BobT
3.1K Posts
0
June 3rd, 2003 21:00
Larrycool,
Thank you for using the Dell Community Forum.
There is a Dell knowledge base article that covers this:
Why does my cursor jump around the page while typing.
ohres
7 Posts
0
June 5th, 2003 01:00
Hello,
I posted similar stories on the other thread but there was no current activity from that thread.
I have a brand new Inspiron 8500 that has similar characteristics as yours.
It jumps, clicks and triggers by itself.
It is extremely annoying because it has its own mind (a fullish automation if somebody programmed this as a feature).
If I turn off a window and leave the cursor sitting there (on X) then it turns off the windows that supposed to stay on.
Due to the pain and uncertainty, I prefer to use my Dimension 8200 at home rather than using the 8500.
I do not have this kind of problem with the desk top which basically has the same setup except the touch pad.
I hope that Dell find out the cause of the problem soon since there were quite a few complaints about this.
LarryCool
2 Posts
0
June 5th, 2003 08:00
I agree, it is extremely annoying! I stille have not found a solution but I have made my PS2 mouse the primary which turns off the touchpad when I insert my Logitech!
/ Relieved not satiesfied Dane
blackblackhamme
65 Posts
0
June 8th, 2003 19:00
The 8500 Keyboard and Dell removing messages:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=15731.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16038.
For those interested in a link on the "WANDERING OFF BY ITSELF mouse POINTING ARROW" problem see:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=12447.
For 2 links on the "cursor jumping around when typing" aka "erratic mouse self clicking" problem:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16253.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16425.
.
Message Edited by blackblackhammer on 06-09-2003 07:49 AM
ohres
7 Posts
0
June 10th, 2003 05:00
Hello BlackBlackHammer,
Thanks for the posting.
I will check on the threads you posted though I may already have been following those links for a clue.
I think that whenever the automatic triggering and wondering happened, it happened regardless of me typing or not.
I think that it also happened when I was reading the display without touching the notebook.
I will try to play around the keyboard and the pointing stick some more carefully next time.
Thanks.
blackblackhamme
65 Posts
0
March 9th, 2004 07:00
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=20305.
*******************************************
Hi, I have an inspiron 8000.
This notebook has a pointing stick + touchpad.
I WAS experiencing eratic cursor behaviour.
The HARDWARE problem(s) was RESOLVED by Dell under Part Only Warranty as follows:
"The WANDERING OFF BY ITSELF mouse POINTING ARROW problem":
Replacing my apparently faulty palm rest assembly (part number 9C938 A00) with the latest part number 06G500 rev A05 in June 2003 solved the cursor racing over the screen all the way to e.g. the corner of the screen problem.
(I think part 06G500 is for both the i8000 and the i8100.)
"cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" problem:
A few months later,
replacing my apparently faulty keyboard (part number 03609Y rev A00) with the latest part number 03609Y rev A03 in December 2003 solved the unintentional jumping of the active cursor to other parts of the word processor whilst typing problem (aka "ghost clicks" or "cursor jumping" problem).
Cursor works fine now.
IN GENERAL:
-Run the Dell diagnostics and see if a hardware problem is located.
-The pointing stick nub between the g and h keys may be stuck - wiggle it a couple times
-Adjust the sensitivity of the mouse in the Mouse entry in the Device Manager. Drag the Touch Sensitivity towards Heavy Touch and the Palm Check towards Maximum.
-Disable the pointing stick for a few days, if the problem is gone the keyboard may need replacing or cables are not properly connected.
If the problem is not gone the palm rest unit may need replacing or cables are not properly connected.
Contact Dell Tech Support.
I think Dell gives great service.
Hereby 2 links on the "cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" subject that may be related:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16253.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16425.
For those interested in a link on "The WANDERING OFF BY ITSELF mouse POINTING ARROW problem" see:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=12447.
See also the following 6 urls:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=11052.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=7068.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16361.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=7362.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_upgrade&message.id=16000.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16577.
_
Message Edited by blackblackhammer on 03-09-2004 11:07 PM