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September 15th, 2004 04:00

Unknown USB Controller

My Inspiron 1100 kept having a question mark on the Universal Serial Bus (USB) Controller after installing a fresh copy of Windows XP Professional. I've tried looking for the driver on the driver disk and on Dell's website but couldn't find any. It already recognized 2 of the controllers and installed the drivers:

- Intel (R) 82801DB/DBM Universal Host Controller - 24C2

- Inet (R) 82801DB/BDM Universal Host Controller - 24C4

What on earth is this additional controller about? I do not have any USB devices plug it at all.

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14.4K Posts

September 15th, 2004 09:00

you either didn't install the intel chipset driver or/and not using at least sp1.

192 Posts

September 18th, 2004 09:00

yes its 100% to do with either the chipset driver, and Service Pack 1 (or 2 now)

windows xp didnt recognize USB 2.0 in its initial release.  you have to install service pack 1 or 2 to get USB 2 support.  then after youve installed it, reboot, and it will still show that yellow icon with the ! mark.  right click over it, and click uninstall, and then in the ACTION menu above click "scan for hardware changes"  this will install the drivers, and you will be in business.

post back if it works/doesnt work

2 Posts

September 20th, 2004 03:00

Thanks to the two replies....you were right, after installing sp1, it was ok.
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