2 Intern

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14.4K Posts

May 19th, 2005 08:00

Seeing that you've run chkdsk /r without resolution of the problem then I suggest you use the Dell diagnostics program to rule out a problem the hard disk itself.

2 Intern

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4K Posts

May 19th, 2005 16:00

Sounds like Bad Sector(s) on the Harddrive in the boot file area which are not repairable

174 Posts

May 20th, 2005 06:00

Copy everthing out from your HDD ASAP before your HDD RIP.

2 Intern

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14.4K Posts

May 20th, 2005 09:00

If the hard drive is still detected by BIOS and you have access to a desktop computer running Windows 2000 or XP then I suggest you go out and purchase a 2.5" to 3.5" IDE adapter.
Remove the laptop hard drive and use the adapter to slave the laptop hard drive to the desktop. You should now be able to copy across any essential data from the laptop hard drive to the desktop operating system.

4 Posts

May 20th, 2005 09:00

Well it won't startup so is there anyway at all to backup everything on the computer? I called Dell and their sending a technition to replace the Hard Drive but is there anyway to back up the files on it? And is there anyway someone can tell me what exactly could of caused this? Is it a fault or because of something I've done.

Thanks.

2 Intern

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4K Posts

May 20th, 2005 15:00

You never did report what model LT, OS version and format you are using?

4 Posts

May 21st, 2005 06:00

All I can really say is its a Dell Inspiron 8600 with Win XP, Intel Centrino and no I cannot access the desktop the error comes after the Windows XP loading thing comes up.

2 Intern

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4K Posts

May 21st, 2005 14:00

What Bacillus is suggesting is for data recovery in a different computer- a PC- using an Adapter to allow connecting your laptop harddrive to a standard PC IDE Cable as a slave to the PC's  Harddrive as Master. Since the LT harddrive is then no longer being used as a boot drive, you should be able to access & move your personal files and data to CDRWs, CDRs, or even to a New Folder on the PC's Harddrive/Desktop . You must have a jumper to install on the LT Harddrive in the Slave position to do this method, or if the PC's Harddrive is configured for Cable Select, then you will need to jumper the LT Harddrive as Cable Select also and use the second plug on the IDE Cable to connect it. The only problem with these suggestions is finding a jumper for the LT Harddrive, as they seem to get lost, and a standard jumper is too large. If you can not find one, you can temporarily jumper your CDRW or other optical drive on your PC as a Slave, and put the unjumpered LT Harddrive in as Master in the Secondary IDE channel. Either of these cofigurations will work, but the latter is usually what I use.

4.4K Posts

May 22nd, 2005 03:00

Here is the adapter they are talking about
 
 
 

16 Posts

June 8th, 2005 03:00

Hi!       I have a very similar problem to the one that ITALY has. The same "Unmountable_Boot_Volume" message shows up, but the additional information says:

0x82F9A900,0xC000009C,0x00000000,0x00000000)...Do you think my harddisk is also damaged?

 I can still work with my computer (Inspiron 8600), but at every startup it shows this funny message and I have to choose "last known working configuration" and then it takes minutes to startup

I think it happened after I installed an older children's game that uses DirectX8.1

4 Posts

June 8th, 2005 07:00

I ended up getting my HDD replaced but I guess for now you can try looking under the diagnostics to see what might be the problem otherwise the best option may be for a parralel re-install of win xp. (Keeps all your files just reinstalls Win XP itself.)

2 Intern

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4K Posts

June 8th, 2005 13:00

Try System Restore when up under Windows and pick a restore point before the game was installed. You will lose the game installation, but may save yourself a bunch of grief.

16 Posts

June 9th, 2005 05:00

Thank you, guys

I tried the system restore option, but that failed several times

Then I ran the diagnostics CD and the program found the following errors:

Error code 0F00:1A44

Msg: Block 4493311uncorrectable data error or media is write protected

The same message showed up for three other blocks (4562519, 7563775, 7564031)

Does this tell any of you anything?

2 Intern

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4K Posts

June 9th, 2005 05:00

Yes. Since your harddrive is not write protected, you very likely have developed some bad sectors on it in a critical file area. If you can still boot up to the Windows Desktop either in normal or Safe mode, click open My Computer, click your harddrive Icon and select Properties. On that window, Click the Tools Button and then select Error Checking. It will prompt you that the Error Checking will take place when next you reboot. Restart the Computer and let that run. If it reports Bad Sectors, it may be able to patch them, but it is then time to look for a new drive

16 Posts

June 9th, 2005 09:00

I'll try that when I get home, thank you.
So  if the harddisk is damaged, how could this have happened? Is it possible that the problem was there for a longer time? (that would mean that I could try to negotiate with Dell for the warranty, which has expired about ten weeks ago)
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