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21592
August 27th, 2005 16:00
USB Controller missing.
Just did a fresh install of Windows XP home on an Inspiron 1100. Applied service packs 1 and 2. Used the most recent chipset drivers. Problem is that the USB ports are inop and when I check the device manager there is no USB controller. Gone through the process of reinstalling everything twice and both time the USB is the only thing not working. Any suggestions on how to fix this would be appreciated.
Drew
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ejn63
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August 27th, 2005 16:00
bacillus
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August 27th, 2005 17:00
At restart, windows will redetect everything hopefully curing your usb problem.
drew967
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August 27th, 2005 17:00
drew967
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August 27th, 2005 17:00
Thanks, I tried what you suggested but it will not detect the usb controller.
bacillus
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August 27th, 2005 19:00
did you install the Dell Notebook System Software?
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R96945&SystemID=INS_PNT_CEL_1100&os=WW1&osl=en&deviceid=3601&devlib=0&typecnt=1&vercnt=6&formatcnt=1&fileid=125723
drew967
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August 27th, 2005 21:00
bacillus
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August 27th, 2005 22:00
Okay, the only other thing that I can suggest is that your install the specific Intel chipset driver for your model as a later version may actually target a different range of chipsets to the one the 1100 uses. Newer isn't always better.
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R50830&SystemID=INS_PNT_CEL_1100&os=WW1&osl=en&deviceid=1134&devlib=0&typecnt=1&vercnt=1&formatcnt=1&fileid=60098
drew967
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August 28th, 2005 14:00
Thanks for trying to help. Installed the drivers from your link and still no usb. Starting to think it is a hardware problem though the ports did work
prior to the fresh installation of xp home.
drew967
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September 1st, 2005 21:00