video driver failed to initialize

Question

I purchased a refurbished Latitude and could only display in 400x600 mode. At this setting I was unable to run the programs to connect to my wireless network. Tried to change the settings and now I can not even logon. The computer loads Windows 2000 then a DOS screen appears that states "Video driver failed to initialize. Beginning dump of physical memory..." After that it reboots and I get caught in a loop. I have tried starting up with the bootable disk sent with the computer but I get the same thing. I have also tried entering setup during the boot process, but have not been able to figure out how to get around this video driver problem. I would greatly appreciate any thoughts.

djc14

Steve911 · Answer

Try booting into SAFE mode and get the driver updated that way.... Press F8 when Windows first starts to boot up to get into SAFE mode.

djc14 · Answer

Have tried safe mode and the same thing happens... djc14

burdim · Answer

Physical memory indicates there is something wrong with either the memory(do not really think so, but try), or with your OS image. A little drastic to reload machine, but it might be your only solution since you cannot boot to safe mode effectively.

djc14 · Answer

I did end up having to reload the OS and that finally fixed the problem.   Fortunately, it was a new computer to me, so I had not laoded much on yet. Thanks for your help. djc

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video driver failed to initialize

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