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855

May 19th, 2009 08:00

Vista not booting

Hi All,

 

I own a xps red laptop with window vista ultimate installed. I went to use it and it was like it was froozen, afterwards it keep going into a blue screen and restarting then I used the vista cd and did a repair. Now all that happens is a blank screen and the muose pointer was on screen but no activity. not sure what is happenin when I use vista cd to repair it says all repairs done no repairs needed.

is this a hard drive crash need replacement???  

Thanks in advance.

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May 19th, 2009 08:00

Could be - power on, press F12 and boot to the Dell diagnostics.  Run the extended - not just the quick - hard drive and memory tests.

 

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