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May 19th, 2009 08:00
Vista not booting
Hi All,
I own a xps red laptop with window vista ultimate installed. I went to use it and it was like it was froozen, afterwards it keep going into a blue screen and restarting then I used the vista cd and did a repair. Now all that happens is a blank screen and the muose pointer was on screen but no activity. not sure what is happenin when I use vista cd to repair it says all repairs done no repairs needed.
is this a hard drive crash need replacement???
Thanks in advance.
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ejn63
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May 19th, 2009 08:00
Could be - power on, press F12 and boot to the Dell diagnostics. Run the extended - not just the quick - hard drive and memory tests.