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September 8th, 2010 06:00
Vostro 3300 Bluetooth problems..
Hi,
Iv'e boght a new dell vostro 3300 laptop without OS and iv'e installd my orignal 7 Ultimate.
I've downloaded the drivers and everyhing working fine except the bluetooth,
when i try to install its says that the bluetooth is closed and i need to turn it on.
in the BIOS the bluetooth is on, and nothing that indicates that the bluetooth is present in the device mannager.
i dont know what to do, can you please help me?
thnx.
BTW the BT card is : Dell Wireless 365 Bluetooth Module.
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ejn63
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September 8th, 2010 06:00
Did you install the Dell notebook system software and chipset drivers? You need those before the Bluetooth will work.
Morchuk
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September 8th, 2010 07:00
the wifi is on, bluetooth is off... by pressing Fn+F2 i get the battery symble.
the other botten refers to wifi - got no button that refers to bluetooth.. :/
Morchuk
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September 8th, 2010 07:00
mm.. the computer was Free DOS - iv'e installd my orignal windows 7 ultimate.. i guess that ultimate got all the posibilites that comes from microsoft.
i should purches somthing else? i dont im not getting it..
ejn63
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September 8th, 2010 07:00
Is the Bluetooth LED ON? If not, try pressing FN-F2 if there's no other switch for wireless on the case.
ejn63
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September 8th, 2010 07:00
Probably the first question I should have asked - did the bluetooth work with the OS as it was shipped from Dell? If not, or you didn't try it, did you purchase the bluetooth option? It's not standard -- and the setting in BIOS will be there regardless of whether you have the option or not.
Morchuk
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September 8th, 2010 07:00
yes, both are installed..
ejn63
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September 8th, 2010 09:00
Did you order the bluetooth option - that is the question. It sounds like you ordered a basic model - which will not have bluetooth. Check your invoice or order sheet from Dell - unless you paid the $30 or so for it, you don't have bluetooth at all.
If so, it's relatively involved to add it to this model - a USB adapter is a much easier solution.
http://support.dell.com/support/edocs/systems/vos3300/en/SM/Bluetooth.htm
Morchuk
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September 8th, 2010 11:00
ohh..guess i didnt, ive got the basic model but when i enter the Service tag number into the Dell website i see that i can download the BT software.
how can i be sure that i dont have this BT installed? i cant reach to the seller in no way, calling dell will give me the answer?
tnx alot..
ejn63
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September 8th, 2010 20:00
You don't have bluetooth - you would have had to specify it.