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103697
February 9th, 2012 22:00
Web Cam software reinstall
My web cam software/driver just mysterious vanishes from my hard drive and I cannot reinstall it unless I reinstall the OS. Is there a different location I can get a copy of the web cam software and driver so I can use my built in web cam? I don't know what triggers this. I just notice it is no longer available when I go to use it and my web cam manager says to please plug in a supported device. Any help would be appreciated.
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the1stmagician
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February 10th, 2012 03:00
Thank you very much for your quick response. I really appreciate the assistance. This has happened several times and I am really tired of reformatting my hard drive. This will make life so much easier. My thanks.
the1stmagician
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February 10th, 2012 04:00
Turns out I actually need the "Integrated Webcam Driver - R216115. It seems it is corrupted. When I try to run the driver program I get " An error occurred while setting up the driver." Then the program finishes and asks if I would like to restart the computer to finish the installation. Which of course never happened. Is this available to download?. I only find an update. I need the whole thing again.
gmwEC
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November 10th, 2013 03:00
These links are now invalid
PudgyOne
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November 10th, 2013 03:00
gmwEC,
Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct
Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.
(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
You can try this file, also known as Dell Webcam Central.
Create a new unrestricted user account and try the webcam. Did the webcam work?
If yes, log out and log back in to your account and try the webcam. Did the webcam work?
If no, then the webcam became detached from the motherboard, usually near the webcam
Rick