Webcam not working.

Question

I am having trouble with my Dell Webcam Central Integrated Webcam. A few weeks ago it stopped working, whenever I turned it on, it would open but the light next to the webcam would flicker and the camera would work for a second or two. Then it would stop working and there would be the message 'Please plug in a supported device.'   I tried a system restore to a point when the camera worked, but it didn't solve the problem.   I tried uninstalling and reinstalling both the software and the driver (twice) and it didn't work and it used up two of my driver downloads and I would rather not use the last download.   I tried to plug something into the USB port, both before and after I turned on the webcam, since a number of visitors suggested this worked for them.   One really odd fix was turning on the webcam on while holding my thumb next to the camera and this worked for a few weeks. But now that doesn't work either.   I have tried the hardware and deviced troubleshooter and nothing was detected.      Are there any suggestions for what I can try next?   I have Dell Inspiron 14R N4010, x64-bit Windows 7

pricka01 · Answer

I am still having this issue. Is there ANYONE who can help me?

shak134 · Answer

I also have the same problem but no solution so far...

PudgyOne · Answer

shak134,

Did you recently install/reinstall the opertaing system? If yes, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order

Also try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

Try running the Webcam Diagnostics

Did the webcam show in the symptom tree?

Any error messages?

Is your computer under warranty?

Rick