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31623
January 7th, 2004 00:00
When typing, the cursor suddenly jumps
Hello,
When typing, the cursor will suddenly jump to a completely different area, and of course, if I am not paying attention, it creates chaotic documents. It occurs in all programs, and just happened when I was typing this message. I have turned down the sensitivity all of the way down on the touchpad, and don't even come close to hitting the touchpad. I thought it was the external mouse, but happens if the mouse is plugged in, or not attached. It may be the stick, but the stick seems solid. Anyway sure-fire way to disable the pad and stick to try to isolate the problem?
Mike
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FurBurger
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January 7th, 2004 01:00
mjjlamb
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January 7th, 2004 01:00
Thanks for the reply. This problem has only recently cropped up, and I have had this system for awhile. Amazing....
Any idea where the problem is? Drivers....BIOS?
Thanks,
Mike
FurBurger
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January 7th, 2004 04:00
not sure, im thinking its the BIOS for some reason, the drivers for the touch/point do nothing to fix the prob.
GaryVand
20 Posts
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January 24th, 2004 05:00
mjjlamb
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35 Posts
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January 24th, 2004 13:00
Hello,
Well, I finally got this one figured out. I was following some suggestions on how to make windows faster, more efficient, so going into msconfig, I disabled "apoint", which I thought was from my old Intel Anypoint wireless system.
Thanks for all suggestions,
Mike
T.S.
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February 26th, 2004 07:00
DELL-BobT
3.1K Posts
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February 26th, 2004 15:00
T.S.,
Thank you for using the Dell Community Forum.
Further troubleshooting ideas can be found in the following knowledge base articles:
One more idea, often third-party mouse drivers can cause performance issues with the system's touchpad. If you are using an external mouse and it requires additional drivers, I would suspect that these drivers are likely conflicting with those for the touch-pad. You should remove the drivers for both pointing devices and then reinstall those for the mouse that you wish to use.
blackblackhamme
65 Posts
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March 9th, 2004 09:00
This notebook has a pointing stick + touchpad.
I WAS experiencing eratic cursor behaviour.
The HARDWARE problem(s) was RESOLVED by Dell under Part Only Warranty as follows:
"The WANDERING OFF BY ITSELF mouse POINTING ARROW problem":
Replacing my apparently faulty palm rest assembly (part number 9C938 A00) with the latest part number 06G500 rev A05 in June 2003 solved the cursor racing over the screen all the way to e.g. the corner of the screen problem.
(I think part 06G500 is for both the i8000 and the i8100.)
"cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" problem:
A few months later,
replacing my apparently faulty keyboard (part number 03609Y rev A00) with the latest part number 03609Y rev A03 in December 2003 solved the unintentional jumping of the active cursor to other parts of the word processor whilst typing problem (aka "ghost clicks" or "cursor jumping" problem).
Cursor works fine now.
IN GENERAL:
-Run the Dell diagnostics and see if a hardware problem is located.
-The pointing stick nub between the g and h keys may be stuck - wiggle it a couple times
-Adjust the sensitivity of the mouse in the Mouse entry in the Device Manager. Drag the Touch Sensitivity towards Heavy Touch and the Palm Check towards Maximum.
-Disable the pointing stick for a few days, if the problem is gone the keyboard may need replacing or cables are not properly connected.
If the problem is not gone the palm rest unit may need replacing or cables are not properly connected.
Contact Dell Tech Support.
I think Dell gives great service.
Hereby 2 links on the "cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" subject that may be related:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16253.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16425.
For those interested in a link on "The WANDERING OFF BY ITSELF mouse POINTING ARROW problem" see:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=12447.
See also the following 6 urls:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=11052.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=7068.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16361.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=7362.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_upgrade&message.id=16000.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16577.
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