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January 19th, 2010 13:00

White spots appearing on screen (Not 'dead' pixels) HELP

Hi everyone.

I was wondering if anyone could help me out. I've started to notice that my Studio 1555 has developed a large collection of strange white spots. They seem to be visible against a bright colour background (such as white), and when the laptop screen is viewed at an angle. (A 45 degree angle is where they are most visible. I fear that they may be 'spreading'.

I have tried to use this website's feature of contacting a technician via live chat, but my service tag doesn't even work!!! And I checked it on the base of the laptop and in the laptop boot menu setting.

Should I send it in under the warranty?

Your feedback will be utterly, greatly, massively appreciated.

Thanks,

Adam.

1 Message

January 19th, 2010 16:00

Hi,

 

Nothing useful I'm afraid, just a Me Too!  Just noticed it today.

Studio 1537, bought Hobart, Tas, Aus, April 2009

I have a single bright patch, about 5mm diameter.  The pixels work - they are just brighter than the surrounding screen.

 

 

1 Message

January 27th, 2010 16:00

Me too... just noticed today, on my trusty Inspiron 640m. Like you said, the pixels work, they're just brighter...

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