4 Operator

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2K Posts

April 29th, 2015 12:00

Hi Mike,

It looks like a possible motherboard failure based on the symptoms you have stated.

Try this step - turn off the system - press and hold the fn key and power button to turn it on. It should initiate the diags. Wait for about 2 minutes - the system should start beeping. If you see any display - make a note of any errors you might encounter. If there is no display - count the number of beeps in a cycle. Based on this - we could isolate the exact fault with the machine.

If you could send the service tag and your contact details in a private conversation - we can generate a quote of the repair cost in Pounds - as the system was purchased in UK.

Keep us updated.

1 Rookie

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2 Posts

April 30th, 2015 07:00

Hi Rishi,

I tried starting the machine with fn + Power button a few times and left it running for ~ 5 minutes each time but there was no display and there were no beeps at all.

I will PM my service tag & contact details shortly.

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