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February 9th, 2005 21:00

1703 Power Save keeps on

I believe Jesse may have the answer to this one - based on a few other messages I have seen in the context.
 
I have a Dimenion 8400 with an ATI Radeon 8500 256MB graphics card.  Unfortunately everytime I start up the computer in the morning it comes up with a message indicating that the monitor is in power save mode and so can not display any image.
 
If I start up a few times and fiddle around with settings, it ends up coming on eventually, though I am not quite sure what I have done to make this happen.  It never works with the DVI cable and connection active though.
 
I'm not sure what I can do about this.
 
Anybody have an answer?

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February 10th, 2005 14:00

spm01,

Thank you for using the Dell Community Forum.

Try turning on the cpu first and then the monitor. If the monitor is in power save mode and its says to activate using the pc then, press in on the power button on the cpu to see if that will get the monitor to display.

7 Posts

February 10th, 2005 16:00

Jesse

I have tried what you suggested and it doesn't seem to work.  Here are the other steps that I have tried so far:

Switching the system from digital to analogue and using the analogue cable only

Using the DVI cable and digital settings only

Moving the mouse and typing on the keyboard simultaneously while starting up

Unloading the driver for the 1703 and using the standard plug and play monitor drivers from microsoft

Reloading the drivers for the 1703 and seeing if that helps

None of these has made it any easier to get the monitor to give me an image.  The monitor seems to work fine with other machines, though I don't have a second monitor to try with this machine.

It was suggested that I might need a file called EDID, but I can't find that on your support website either.

Anything else that I could do?

Thanks

3 Posts

February 10th, 2005 19:00

I have a similar problem, as I indicated in a previous post in this forum, but Jesse has not replied to it?
If you get a successful solution, plese let me know.
Thanks.

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February 10th, 2005 19:00

spm01,

Do you have an Nvidia video card installed in your computer?

7 Posts

February 11th, 2005 11:00

Jesse

I have an ATI Radeon 850XT, 256MB graphics card.

Siddhartha

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February 11th, 2005 13:00

Just for the heck of it, do you have Hibernate set to on in Display Properties ?  If so, turn that off and see what happens

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February 11th, 2005 14:00

spm01,

The dvi recovery file is for system that have the Nvidia video card.

7 Posts

February 12th, 2005 16:00

I wish!  But thanks - tried it again.
 
Have been in touch with the guys at Dell and we've finally agreed that an engineer will need to come out and simply replace the card.  Hopefully that will resolve the problem otherwise its something drastic!

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February 12th, 2005 16:00

Ah well.  Thanks for trying Jesse.  It would appear that the problem is with the graphics card itself so we are going to try replacing that and see what happens.

Appreciate the help nonetheless.

March 12th, 2005 17:00

Jesse or Someone at Dell:

I believe that I have this LCD 1703 "Stuck in Power Save" problem.  I have an NVIDIA 5200 128MB gfx card.   Could you please email me the "DVI fix" SW, some directions on how to use it, and any detailed explaination of what this issue is.  Very frustrating!

-mysterymove.

My system configuration for your reference:

Service Tag:D0JFF31System Type:Dimension 4600Ship Date:8/30/2003Dell IBU:Americas Quantity Parts # Part Description 04X388INSTRUCTION, PREP-MTL, DEVIATION, DIMENSION, INCREASE, NUMBER1F0068PROCESSOR, 80532, 2.4G, 512K, 800FSB, SOCKET N17N242KEYBOARD, 104, UNITED STATES, SILITEK, LOW COST, MIDNIGHT GRAY1T0943KIT, MOUSE, UNIVERSAL SERIAL BUS, 2BTN, OPTICAL, LOGITECH2J0201DUAL IN-LINE MEMORY MODULE, 256, 400M, 32X64, 8K, 18417Y104DIGITAL VIDEO DISK DRIVE, 680M, 16X, I, 5.25" FORM FACTOR, LITEON, MIDNIGHT GRAY, V415W416MODEM, V.92, DATA FAX, INTERNAL, ALUMINUM, DELL AMERICAS ORGANIZATION11X764COMPACT DISK READ WRITE, 680M, I, 5.25" FORM FACTOR, 48X, SAMSUNG, MIDNIGHT GRAY1P0614KIT, SPEAKER, 120V, ADA215, NMB, SHIP IN BOX12Y315DISPLAY, FLAT PANEL DISPLAY, 17, DUAL, 1703FPT, MIDNIGHT GRAY, DELL AMERICAS ORGANIZATION19Y452CARD (CIRCUIT), GRAPHICS, 128MB, NV34, DIMENSION12W649HARD DRIVE, 40GB, I, 7.2K, 2MEGB, MAXTOR APOLLO1J1894KIT, SOFTWARE, WP-PRDCT-STE11, ENGLAND/ENGLISH14T139KIT, SOFTWARE, QIKN-NWUSR-ED-2K2, ENGLAND/ENGLISH14W419KIT, SOFTWARE, BRTNCA2K3, ENGLAND/ENGLISH16W678KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE W/DOCUMENTATION, ENGLAND/ENGLISH1D0837KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK DRIVE, CYBERLINK, 4.13C
 
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