2000fp dying?

You are in the TV forum not the monitor one, but trouble shooting here says things to do (uk site)

and here tells you how to self test it

https://support.euro.dell.com/support/edocs/monitors/2000fp/English/2000fp-e.pdf

http://support.euro.dell.com/support/edocs/monitors/2000fp/English/trouble.htm

also read

http://support.euro.dell.com/support/edocs/monitors/2000fp/English/controls.htm

 

if it is a cable issue have you tried plugging something into the other one? but i believe you can only CONNECT ONE AT A TIME?

 

Message Edited by taylortony on 01-17-2006 05:30 PM

I'm having the exact same problem with my 2000FP. I have also purchased it from an bankrupted company. When I connect the power, all the LCD lights are ON, however the screen is blank with no power. Please advise.

Thanks
Eddie

Exact same problem for me, too. Except that I bought my 200FP directly from Dell, but still no help to get.

The instructions in the links provided from taylortony are not working, however if I sometimes disconnect it several days I can get it to work properly for a couple of days. And then the problem comes back.

Not sure what's up with the links taylortony provided, but this post is stickied at the top of the forum and has several diagnostic type tests you can perform on your monitor. See if any of them help or shed more light on the issue:

http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=50584

im having the same exact problem with my monitor, i wouldn't expect this from a monitor that was over 2000 dollars 3 or 4 years back. i'd hope something you spent that much money on would last a few years longer at least. i know everyone has to have the new technology all the time but that doesn't mean your company's products shouldn't have integrity.

i hope there is a way to fix this issue as im very fond of my 2000fp and would never buy a dell monitor again as my last dell monitor failed to work after about 2 years.

my monitor doesnt work at all anymore even after leaving it off for months it won't work.

after all my dell monitor problems it pains me to see you guys starting a whole line of HDTV's and such. i would really appreciate some help on my problem at least a response of maybe i place i can send it in to get fixed or a store location, anything would help. it took me about 30 mins just to figure out how to get to this thread :P

thanks for your help!

I'm also having the same problem that began last night. At first, I thought it had gone into sleep mode, but it wouldn't wake after I moved the mouse. The screen stays dark even after trying DVI, analog, and composite inputs. I've tried a new monitor, and the video card works fine. My monitor is a refurbished from overstock.com, so I have no service tag or order number - Tech support won't help much - can't get online chat and I can't even get information about where I can take this to get it fixed from the telephone people. Thing is, I know mine is no longer under warranty and I'm willing to pay to have it fixed, but no one will even tell me how to do that!

I think it is important to make clear that there is power to the screen - it is slightly lit - but entirely blank. Many of the suggestions I have read on other posts suggest performing resets or self-tests using the OSD, but I can't see it!

Any constructive help?

I'm having the same problem with my 2000FP, and it seems to me that Dell is being very quiet about the issue based on the lack of response on their part.  I've alwalys liked Dell products, but I'm really dissapointed in the support, or lack thereof on this issue.

Same here at my company. We purchased a few of these 2000FP's in mid-2003 and two of them just started cutting out spontaneously over the last month or so. They started acting up within a week of each other. Now they're pretty much dead. We've troubleshot everything we can think of. It's interesting to note the posting dates of this thread are mostly dated just within the last few months. I guess Dell manufactured these to last right up until about this time frame! Sorry I can't offer any fixes for this. Needless to say we're not wasting any more time on troubleshooting these units to do...you guessed it...buy more replacements from Dell! :-)

This is not an official support forum, it's a Community forum which means user-to-user support. Posting something here is asking for help from fellow Dell owners, not from any Dell techie types. Yes, there are Dell moderators floating around amongst the many forums here, but that's all they really are - moderators.

If you want to bug Dell or get something in the way of an official answer from Dell - you'll need to call them. Sorry, but posting here doesn't really count as 'pestering Dell'.

Hi guys

I'm composing this reply on my newely repaired 2000FP!  Here's what I did: 

If your symptoms are as described in this thread (i.e. all the LED lights stay on and no display) then the AD board is bad.  Check out Norris parts at http://www.repairmylcd.com/   You will need to order a new AD board http://www.repairmylcd.com/2000fp-logic.html  from them.  I looked for other places on the net, for price compare but all I came up with was Norris Parts.  I was happy with the service they provided.  Got the new board quickly.  If you send the old board back you get a $10 credit; they provide the return UPS label. 

This repair is not that difficult and I think that anyone can do it.  The hardest part of the whole process is cracking open the monitor itself.  Here's the process. 

1) lay out a large bath towel (folded in half) on a open workspace and place the monitor face down on the towel.  Remove the monitor base which is held in by 4 screwes, and also remove the 4 screws in the 4 corners of the monitor.  (note that the corse thereded screws are the corner ones. Don't reassemble using these for the monitor base, or you will hose the threads!)

2) You will need a standard screwdriver (medium size) and a stiff plastic card of some sort.  I used my wife's Pampered Chef scraper, but I'm thinking that an old credit card, plastic putty knife, or even a plastic spatula will work. 

3) At the bottom of the monitor are 3 slots.  Using the screwdriver *GENTLY* pop the tabs by inserting the tool in the slots and push the tabs down.  (Just study the slot and you will see how it latches)  Once these are free, you will see the gap begin to form from the 2 case halfs.  Also note that the back half of the monitor case has the silver band with the Dell "D" logo attached to it. Meaning that the seperation point is the edge closest to the display.

4) Now here is the hardest part.  There are (if I remember) 3 or 4 connection points on each of the remaining 3 sides of the monitor where the back half attaches to the display half of the monitor.   In a seated position put the monitor on your lap edgewise and starting at one of the lower bottom corners use the plastic card, spatula, or plastic putty knife to gently pry pry the clasp free.  (I used the plastic tool to prevent gouging the case with a screwdriver.) I used a compination of the screwdriver to gently widen the gap a bit and then inserted the plastic tool and slid it up the monitor side.  Carefully take note as you slide the plastic tool up the monitor that the gap begins to "distort" a bit.  This is where the two halfs are connected.  Keeping the plastic tool in the gap, I used the blade of the screwdriver to gently press down on the inside edge of the silver plastic border directly over the clasp point to pop it.  I also alternated sides so that the back half of the Monitor came off evenly to reduce the stress, and it also helps with the removal. If you get the left and right sides free, then you can sort of "clam shell" the back off and the top part will come free on its own.  I know this sounds sort of complicated, but if you just begin doing it you will see what I mean.  This was my approach and it resulted in very minimal "pry marks" and no broken clasps.  Hopfully you can improve on my process.

5) now with the hard part over, and the monitor back on the towel face down, you will notice some sheilding covers.  Looking at the monitor with the control buttons at the bottom, you have a sheilding cover to your left and the large one in the center of the monitor.  You need to remove both shielding covers.  The smaller one on the left is held on by 2 screws in the gap seperating the 2 covers.  Remove these screws and then notice how the cover slides up about 1/8" or so and up to free it from the remining hold down slots.  With the cover free you will see the Inverter board which you can also get from Norris Parts if your problem is of a different nature.  (Norris parts tells you all this)  You want to go after the AD board under that larger shielding cover. 

6) The larger shielding cover is held in place by a dozen or so other screws around its perimiter.  Remove those screws and the one screw that holds the wire bundle leading to the AD board to the right.  Take note of the 3 points (Left Top and Right) where wire assemblies are connected.  These wires are small so when you remove the shilding cover, be sure you are not stressing the wires to prevent breakage.  Now you will see the culpret of all your frustration!  The bad AD board!

7) Using a jewlers screwdriver or a very small flat blade screwdriver *GENTLY* pry off the wire bundle connerters from the Left, Top, and right sides of the AD board. (Don't remove the screws holding down the board at this time.  You need the board to be stable as you pry off the wire bundles)  I put the blade of the screwdriver on the outer edges of the wire sockets and pried a little then swithed sides so you basicly "rock" the bundles free.  DO NOT PULL THE BUNDLE OFF BY THE WIRES!  Again, these wires are small and you would greatly risk breakage by pulling on the wires.

8) The board is held down by approx. 7 or 8 screws on the board.  One is located near the center and also on the bottom and is accessable through a hole in the shilding base.  Remove the screws and the board comes free.  Replace the old board with the new one and you are good to go!

9) That's it!  reassemlby is the same steps in reverse.  The back of the monitor shell should snap on fairly easly.  Again, I just put the monitor in my lap on edge and gently clamped the shells back together.  Assemble the base and your back to using your monitor again!

I hope this works for you all! I was really glad to stumble across Norris Parts and so far, it has been well worth the $90 +/- dollars spent.  The board comes with a 90 day warrenty, and of course, with anything that is a referbished part, only time will tell.  I will be happy as a clam in sand if I get a few years or more from all this.  Good luck, and let me know how it goes.

Karl.