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13 Posts

11765

January 20th, 2004 08:00

2001fp switch on problem

My monitor is connected by DVI.

When switching on at same time as my PC I get the initial splash screens of the mother board and windows, then nothing. I have to switch on and off to get it to display the windows log on screen.

Or otherwise I need to switch on first my PC, wait 15sec and then switch on the monitor.

Obviously it has a problem switching from the initial screen which are in pure VGA to the higher resolution (1600x1200 defined).

I had an other monitor previously also connected by DVI to the same graphic card and no problem. 

I saw this problem posted a few times on this forum but no resolution. Otherwise it's a great monitor.

 

6 Posts

January 20th, 2004 19:00

I have this problem about one time out of ten with my 2001FP and ATI Radeon 9800 Pro on DVI. I can usually clear it by pressing the input button and then waiting until it goes on powersave on one of the other inputs and then returning to DVI.

3 Posts

January 21st, 2004 01:00

To 'fix' this problem, go to the Options page of the ATI control panel. There is an option 'Reduce DVI frequency on high-resolution displays'. Make sure that is checked, and you shouldn't have a problem.

I don't know why it works, in fact it's rather annoying that the monitor is not running at 60Hz with DVI.

Good luck,
- Dave Scheidt

13 Posts

January 21st, 2004 04:00

Thanks for your replies.

I dont consider this as a big problem, since all I have to do is wait 15sec to switch on my monitor after switching on my PC. So I will not reduce the refresh rate just because of that.

It's just a useless nuisance for such a pricy monitor.

I would wish that somebody from Dell would answer this, since I saw several posts on this problem. It may  not be easy to fix, since it's probably not a driver problem, but a problem in the DVI interface in the monitor itself.

However if Dell is still caring about customer satisfaction and product quality they ought to do something!

3 Posts

January 21st, 2004 09:00

Did you try changing the setting? That IS the solution. I have a 2001fp and ATI 9800 card, and have had all sorts of goofy problems when starting the monitor up without that setting checked. With it checked, no problems at all.

13 Posts

January 21st, 2004 10:00

Dave,

Will try. By the way I sent you a private message

 

Robert Scheidt

3 Posts

January 22nd, 2004 00:00

Sorry about my being a little bit snippy, reading things early in the morning sometimes does that (grin). I was very upset with Dell myself for a little bit when I first discovered the problem and 'solution'. I don't know who the problem is with, ATI or Dell. At least there is a decent work-around. Just remember to set that every time you upgrade the ATI drivers. I forgot about that with the new 4.1 drivers, and I couldn't figure out why the monitor was blank...

BTW, I did not get your e-mail. Make sure to use dscheidt2@aol.com.

13 Posts

January 22nd, 2004 04:00

I tried and it works.

 I could not see any degradation of quality so it looks like that's the solution (as you said). After all if the option exists there must be a reason.

2 Posts

February 4th, 2004 01:00

You all have same monitor/ video card combo that I just purchased and installed yesterday.. Dell 2001FP and 9800Pro-AIW....HELP:

Picture quality is great... but, in all games I'm getting "tearing" and artifacts....have run games at different resolutions also...

Using DVI, running at 1600x1200, tried many different settings in display properties, have latest ati drivers(even tried the omega drivers), updated my sound card drivers, have Win XP Pro, Abit IT7 MB, 512 Corsair ram, Santa Cruz sound card, Antec 400 watt power supply...

Any input I would really appreciate...

Brian in RI  looper16@cox.net

 

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