2007WFP in Australia

No responses. I'll take that as a no.

I have been waiting for 3 weeks since PM ChrisM, sounds like the international dispatcher is stuffing around with Australian customers. I spoke to a technical support staff a few days ago, my replacement order wasn't even on Dell system. Makes me feel like we Australians are living in the arsse end of the world, we are the last to receive everything. Why does Dell bother doing business in Australia?

sashodasho,

I emailed the dispatchers in Australia asking for an update. No response yet.

So what's the update? Has anyone in Australia received their replacement A02 monitor yet? Please let us know.

All,

We are still chasing down dispatchers for our international customers. No eta. My apologies for the long wait.

All at DELL,

does this "i can't contact or find a dispatcher" effect your german customers as well? If so i must say, that the hard earned money from your international customers was and is appreciated and we are no better or worse customers than your US-American clientel. I for myself had to pay almost double the price for my 2007WFP compared to the US pricing and i didn't complain for a "twice as good service" from DELL. Just treat me (and all your other international customers) like you treat your US customers, not more and not less.

 

Regards

Steffen 

I'm in Australia too. Have PMed Chris on 06-04-2006. I understand that it is a quite a challenge to pull off operation like this for one person. Many thanks Chris. So for now I just wait and hope that one day somebody will call me wiht delivery confirmation. On other hand waiting is not this bad as we might get fixed screens. Anyway wait and see.

Message Edited by lolek74 on 06-27-200607:01 PM

28 April - 2007WFP RevA00 delivered (Australian customer)
29 May - PM to ChrisM
2 July - still waiting (Chris says I'm 'on the list')

For Australians and New Zealander's, my post in the following thread may be of interest if you missed it.
http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=60467#M60467

Message Edited by UNoWho on 07-03-200611:22 PM

Still waiting in Australia... Perth....

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wilson_yeung wrote:
just want to report australia replace has arrive already..
arrive on 07/07..

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thanks for the update Dufflover & Wilson. :)

Well have to wait and see. If I wont get another LCD in 4 weeks time I just contact DELL AU myself.
Melbourne Australia

I pm'ed Chris on 15/06 & he said it'll take several weeks.
Still waiting...
Melbourne Australia