Does the issue appear in safemode?
* Click Start- Turn Off Computer- Restart
* At the blue Dell, tap F8 to bring up the Windows boot menu
* Scroll to and select Safe Mode, press the Enter key
* Select the first or only operating system, press the Enter key
Does the issue appear during the monitor Self Test?
* Turn off the monitor
* Unplug the monitor video cable (either the VGA or DVI) from the back of the computer. They should never be connected at the same time to the same video card
* Turn on the monitor
* The floating dialog box should appear on-screen (against a black background
DELL-Chris M
Community Manager
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56.9K Posts
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June 18th, 2007 16:00
Does the issue appear in safemode?
* Click Start- Turn Off Computer- Restart
* At the blue Dell, tap F8 to bring up the Windows boot menu
* Scroll to and select Safe Mode, press the Enter key
* Select the first or only operating system, press the Enter key
Does the issue appear during the monitor Self Test?
* Turn off the monitor
* Unplug the monitor video cable (either the VGA or DVI) from the back of the computer. They should never be connected at the same time to the same video card
* Turn on the monitor
* The floating dialog box should appear on-screen (against a black background