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4345
February 9th, 2006 23:00
2405FPW power cable problems
Hi,
I recently bought the 2405 brand new. Initially I loved it and was under its spell. Part of what swayed me was glowing reviews of the rotating screen and cable mangement.
While I find the picture satisfactory, there is this really nagging issue with the power cables. When I rotate the screen, or adjust it physically in any way, the cable loosens and the signal goes, with a strong zap. It goes ZAP! then I lose the power and of course the picture. I have to reach back and wiggle it around to get the cable adjusted correctly again and the power and picture to return.
Are you freaking kidding me?
This is ridiculous. I can't even move the monitor without the power cable dislodging. Even when it is in, it wiggles loosely, and seems very wobbly and cheap. The cable barely enters the port.
I complained to Dell and they did replace the monitor with a brand new one at no charge. (Did you know when you return a faulty monitor they destroy it and shred the cables?) But unfortunately the problem persists on the new one. I will have to assume it is a (major) design flaw.
Even on the new monitor, when I first hooke it up there was a severe flicker in the picture, which has now subsided, hopefully for good. I assume that has something to do with a fragile power signal.
Does anyone else know about thie issue?
I recently bought the 2405 brand new. Initially I loved it and was under its spell. Part of what swayed me was glowing reviews of the rotating screen and cable mangement.
While I find the picture satisfactory, there is this really nagging issue with the power cables. When I rotate the screen, or adjust it physically in any way, the cable loosens and the signal goes, with a strong zap. It goes ZAP! then I lose the power and of course the picture. I have to reach back and wiggle it around to get the cable adjusted correctly again and the power and picture to return.
Are you freaking kidding me?
This is ridiculous. I can't even move the monitor without the power cable dislodging. Even when it is in, it wiggles loosely, and seems very wobbly and cheap. The cable barely enters the port.
I complained to Dell and they did replace the monitor with a brand new one at no charge. (Did you know when you return a faulty monitor they destroy it and shred the cables?) But unfortunately the problem persists on the new one. I will have to assume it is a (major) design flaw.
Even on the new monitor, when I first hooke it up there was a severe flicker in the picture, which has now subsided, hopefully for good. I assume that has something to do with a fragile power signal.
Does anyone else know about thie issue?
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SR45
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February 10th, 2006 13:00
Just out of curiosity, did you insert the power cable firmly and put them into the provided hooks, so they don't move around when you rotate the monitor ?
http://support.dell.com/support/edocs/monitors/2405fpw/English/stand.htm#Organizing%20Your%20Cables
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48xCDRW
17 LCD ( 1703 FP )
250 watt power supply
Message Edited by SR45 on 02-10-2006 10:53 AM
SR45
2 Intern
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12.1K Posts
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February 10th, 2006 17:00
seeeker5
4 Posts
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February 10th, 2006 17:00
I tightened them firmly into their ports all good and snug. I tried two or three different power cables.
I've received the replacement monitor, but it has this severe flickering problem. Random faint flickers of white-ish light, pulsing through the screen, it comes and goes. I am a digital artist and I don't care what the problem is but that is entirely unacceptable. Comparing the first one and the replacement, the first one was better because at least the picture and performance was satisfactory. This one is just plain defective for some reason. Perhaps personalized troubleshooting from Dell could help but I don't see that happening.
Dell at least has been accommodating and is sending yet another replacement.
I guess it's too much to ask for things to just work.