71 Posts

June 19th, 2006 15:00

Contact tech support and have them send you a new one. Dell monitors have a three year warrenty.  But don't use the ball peen no matter how much you want to otherwise, you may have to pay for a new monitor.

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12.1K Posts

June 19th, 2006 17:00

If its past the 21 day return policy period, than Dell may very well send you out a refurbished monitor, not a new.  If you had banding issues, that have been reported on this forum lately, than perhaps Dell will send out a new monitor.   
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