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2311

April 15th, 2016 06:00

2716dg bad backlight glow

Is this within a reasonable level for a tn panel .. monitor is perfect apart from the washed out colour and whiteish blue hue of backlight bleed/glow right hand side edge mid screen level . Really distracting when gaming . picture attached

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Community Manager

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56.9K Posts

April 15th, 2016 07:00

* Reset the monitor to Factory Defaults in the Menu OSD (On Screen Display) -Others
* Take the computer and video cables out of the troubleshooting by then running the monitor BID (Built-In Diagnostic), page 39-40
* Post pictures of the colored screens in the BID showing the issue

6 Posts

April 15th, 2016 10:00

see following pics .. fyi not really a colour uniformity issue just that bleed on right hand side 

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6 Posts

April 15th, 2016 10:00

5/5

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April 15th, 2016 10:00

2/5

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April 15th, 2016 10:00

4/5

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6 Posts

April 15th, 2016 10:00

3/5

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Community Manager

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56.9K Posts

April 16th, 2016 14:00

They look far better than the image you posted from within windows. Boot into safemode which should load a generic video driver. If it looks as bad as normal windows, then you could exchange it. If not, then time to retest by connecting the monitor to a different port on the video card and also checking for the latest video card driver. I would also test the monitor on a different system.

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