AW2725D, cannot install M3T102 update

The AW2725D drivers page shows two firmware both called M3T102 but with different file size and checksum values. Which one did you download?

13 Aug 2026 3PYWY M3T102
File size: 9.49 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: f51a0bab444e0eda4ce6adb7f0a41d7e
SHA1: 8eddc70a3eed615e9c5d5627fb1dbbb605614121
SHA-256: 6c34ec4ab0e0b7d0ba77f55e8679dd783eade279e0340ffc9063897d44c1237b

30 Apr 2026 VK08P M3T102
File size: 9.37 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: ea7a031775eed6ca45b72f0837c7ad95
SHA1: e75cee540457161374d18c706f1dad85bb3fc270
SHA-256: 4cb37de17f1ad892027d15b2a75e912e4e3c5b9fb3db1db61e282f75cf059d1b

Also read through = FAQ Monitor firmware

Hello,

That is a good question. I cannot see the exact version through the Alien Command Centre. I can manually download both. But I have tried several times this one below:

13 Aug 2026 3PYWY M3T102
File size: 9.49 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: f51a0bab444e0eda4ce6adb7f0a41d7e
SHA1: 8eddc70a3eed615e9c5d5627fb1dbbb605614121
SHA-256: 6c34ec4ab0e0b7d0ba77f55e8679dd783eade279e0340ffc9063897d44c1237

I will go through the FAQ again.

@vgnineone 

The message means the firmware utility is rejecting the connected monitor’s hardware identification—not that the USB connection failed. For the AW2725D, Dell lists M3T102 as the latest firmware, so the most likely causes are an incorrect package, a regional/revision mismatch, or AWCC using a cached/incompatible update package

Recommended fix
Confirm the monitor model and current firmware
Open the monitor’s OSD.
Go to Others → Display Info or the equivalent information page.
Confirm it says AW2725D, not AW2725DF, AW2725DM, AW2725DT, or another variant.
Note the current firmware version and monitor Service Tag, if shown.

Download the firmware manually. Prepare the monitor correctly. Connect the monitor directly to the PC with the USB upstream cable. Disconnect other monitors temporarily. Disconnect other USB devices from the monitor. Keep the monitor connected to AC power and switched on. Disconnect HDMI/DisplayPort temporarily if Dell’s instructions for the package require only the USB upstream connection. Disable Windows sleep and monitor power-saving temporarily. Close AWCC, Dell Display Manager, calibration software, and other monitor utilities. Dell specifically recommends a direct USB connection and removing other cables/devices during firmware updates.

If it still rejects the update, Check the monitor’s exact model identifier and firmware revision carefully. Some users have reported that apparently similar AW2725D-family monitors may have different firmware eligibility, and the updater will refuse a package when the monitor’s internal identification does not match.

Because the updater displays “the firmware package is not for this monitor,” repeatedly reinstalling the same package is unlikely to help. First verify that the monitor is genuinely AW2725D and that the file is Dell’s AW2725D M3T102 package. If those match and a direct USB connection still fails, contact Dell Support with the monitor’s Service Tag, current firmware version, Windows version, and a screenshot of the error; Dell may need to confirm whether your particular hardware revision is eligible for M3T102.

The good news is that this error normally protects the monitor from an incorrect firmware image; it does not usually indicate that the monitor itself has already been damaged.