Welcome to the Dell Community Forum (DCF).
Boot into safemode and repeat the process. Does the issue still occur? If not, then your video card drivers are suspect.
* Restart the computer
* At the first beep (older systems) or on the blue Dell screen (new systems), tap the F8 key (do not hold it down)
* At some point, the Advanced Options menu will appear
* Scroll to and select Safe Mode [press the Enter key]
* At the operating system listing [press the Enter key]
* Windows will start in Safe Mode. Close any boxes that may open, just get to the desktop
DELL-Chris M
Community Manager
•
56.9K Posts
0
May 27th, 2004 11:00
Welcome to the Dell Community Forum (DCF).
Boot into safemode and repeat the process. Does the issue still occur? If not, then your video card drivers are suspect.
* Restart the computer
* At the first beep (older systems) or on the blue Dell screen (new systems), tap the F8 key (do not hold it down)
* At some point, the Advanced Options menu will appear
* Scroll to and select Safe Mode [press the Enter key]
* At the operating system listing [press the Enter key]
* Windows will start in Safe Mode. Close any boxes that may open, just get to the desktop