AW3418DW, IPS glow typical?

Question

I picked up a new, A04 revision, of the Alienware AW3418DW ultrawide monitor this week.  Upon turning down the brightness to 30 in the OSD I'm still seeing what to me is an unacceptable level of 'IPS-glow', especially in the lower-left, from the appropriate viewing distance specified in the manual.  I have to pull my head back to beyond 38' from the screen until it no longer becomes bothersome, which is something I cannot do if I still want to be able to use it as intended.  I want to ask if this is a typical amount of IPS-glow from this monitor, in which case I'll just ask for a refund, or if I received an atypical example, in which case I'll ask for an exchange and hope the second is better. I've included some photos with the understanding that what you see may be a bit different due to your monitor settings, etc.  I tried to make the photo as representative as possible as to what I see when I look at the screen (I didn't try to exaggerate the effect by over-exposing the images).  To me these photos look quite accurate. Thank you in advance for your help.   No input; brightness at 30 in all imagesWatching youtube reviewwith HDMI inputDuring a game (room lights off)

DELL-Chris M · Accepted Answer

We could not exchange this monitor. This monitor passes our manufacturer specification for overall uniformity. Our overall uniformity guarantee is that the 5 zones (center, left top corner, left bottom corner, right top corner, right bottom corner) by themselves meet the manufacturer specifications.

Omegaman007 · Answer

No feedback? I expected that this monitor was more popular than that. Unless someone chimes in today I guess it's going back for a refund.

DELL-Chris M · Answer

Correct.

Omegaman007 · Answer

Thanks for the response Chris,  Just so I understand, as long as the 5 zones are all sufficiently uniform to themselves, and not necessarily to each other, the panel meets specifications?

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