Community Manager

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56.9K Posts

March 21st, 2019 05:00

* For my Dell internal notes, click my name and private message me the AW3418DW service tag number and 20 digit serial number
* Was this AW3418DW purchased directly from Dell? If not, you have to transfer it into your name. Read this
* How long were using the AW3418DW before you noticed this issue?

 

* What operating system?
* What PC model?
- If a Desktop PC, what Nvidia video card? What video out ports are on the Nvidia video card?
- If a Laptop PC, what Nvidia video out ports are on the Laptop?
* Show in detail how the AW3418DW is connected to the PC using all ports and cabling. Example =

PC Nvidia DP out port --> AW3418DW DP to DP cable --> AW3418DW DP in port

PC Nvidia mDP out port --> AW3418DW mDP to DP cable --> AW3418DW DP in port

PC Nvidia HDMI out port --> AW3418DW HDMI to HDMI cable --> AW3418DW HDMI in port


PC USB port --> AW3418DW USB upstream cable --> AW3418DW USB upstream port

 

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