DDPM not working on macOS, DDPM and USB logs

Prior to clicking Get Help Now on the right to chat with Dell Technical Support, gather the Logs.

1 –         Collect DDPM logs and USB logs:

              Open Finder and navigate to Log: Get /User/Applications/DDPM/

              Collect the file  - DDPM.log

              Collect all  - DellMonitorSDK-XXX.log  (xxx represent different dates)

2 -         crash log collection

              go to launchpad > other >console >Crash Reports > Reveal in Finder >DDPM-xxxx-xx-xx-xxxxx.ips

3 -         compress these collected files and share with Dell Get Help Now agent.