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17.9K Posts

June 28th, 2004 11:00

gwyagra,

Thank you for using the Dell Community Forum.

Do the colors stay at the bottom all the time? When do they appear?

4 Posts

June 28th, 2004 12:00

Yes the colours are always at the bottom of the screen and will not go away. Do you know if there's anything I can do?

Moderator

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17.9K Posts

June 28th, 2004 15:00

gwyagra,

Do the colors show up in safe mode? If not, try removing and reinstalling your video card drivers.

4 Posts

June 28th, 2004 17:00

For some reason i can't get it into safe mode and reinstalling the device driver has done nothing

4 Posts

June 28th, 2004 18:00

i managed to run the system in safe mode finally - doesnt work

1.3K Posts

June 28th, 2004 20:00

Are they areas of color? Maybe you have speakers or magnets too near the screen. The degauss feature may help. Control instructions are here: http://docs.us.dell.com/docs/monitors/819et/en/controls/controls.htm

Or just turn it off with the power button, wait 10 min, turn on, you will hear a hum for a second, then offf, repeat, should clear the color. If it doesn't, unit is faulty.
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