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January 29th, 2011 03:00

Dell U2410 problems - rev A05

Hi,

 

I have been using my new monitor now for a couple of days and have a few problems.

 

Firstly the worse point.  I have a vertical gradient that starts white at the top and finishes with a dirty white/yellow at the bottom.  As I'm using this for graphics work, this is kind of unusable.  I also seem to have a much brighter lower right corner of the screen. 

I have taken pictures to illustrate these points.  I have a pure black, grey and white image, along with a web page and a cropped version of the webpage which really shows up the gradient problem.

 

Also, I also found all the presets to be odd (??) out of the box..

Standard is extremely saturated and has a red tint.

aRGB and sRGB have quite a yellow tint - I would have thought aRBG would be more likely to exhibit more green/yellow due to the wide gamut but not sRBG?

Custom seems cool and towards the blues.

Do these presets sound normal?

 

Thanks in advance...

http://img263.imageshack.us/img263/8916/blackresize.jpg
http://img255.imageshack.us/img255/1170/greyresize.jpg
http://img87.imageshack.us/img87/3782/webpageresize.jpg
http://img96.imageshack.us/img96/1889/webpageresizecrop.jpg
http://img651.imageshack.us/img651/5074/whiteresize.jpg

 

 

January 29th, 2011 11:00

So is there any official answer out there?

5 Posts

January 31st, 2011 00:00

This "Tinting"  Green left Pink right issue is due to the LG IPS  LM240WU4 family of panels.

NEC LCD2490WUXi-BK ....... LG.Philips H-IPS A-TW Pol (LM240WU2)
Hazro HZ24W ................... LG.Philips H-IPS (LM240WU2)
Philips 240PW9EB .............. LG.Display H-IPS (LM240WU4)
Apple Alu 24" .................... LG.Display H-IPS (LM240WU2-(SL)(B1))
HP LP2475W ..................... LG.Display H-IPS (LM240WU4-SLA1)
Eizo CG243W .................... LG.Display H-IPS (LM240WU4-SLA1)
Eizo SX2462W ................... LG.Display H-IPS (LM240WU4-SLA1)
Dell U2410 ........................ LG.Display H-IPS (LM240WU4-SLB1)
HP DreamColor LP2480zx .... LG.Display H-IPS A-TW (LM240WU5)
LG W2420R ...................... LG.Display H-IPS (LM240WU5)

It is a hardware issue and Nothing can be done with firmware update.

The warrenty do NOT cover this "issue" like in 2009 when the monitor was new.

It stinks I know, I got an A05 with the same issue. Although it seems to gradually lessen over time.

Cheers

13 Posts

June 18th, 2011 12:00

Reviving the thread.

Does this "4"-family-of-panels thing mean that all U2410 are like that?! Which panel will U2412 have?

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