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August 11th, 2008 17:00

Does dell track monitor serial numbers?

I bought a new 22" dell (base model) and I love the picture.  However the base is warped and it willnot sit flat on any surface and it rocks back and forth.

 

Here's the issue, I had the monitor shipped to my work.  We had also purchaced 4 others IDENTICLE to this one for the office.  Somewhere in the mixup the screen got separated from its base.  At this point I have no clue which one was sent with the warped base.

 

I do not want to sent "a screen" back with the wrong serial or something and have it rejected and wind up costing me more.

 

Any ideas or does it really matter?

 

Thanks

 

Raymond

 

 

1.7K Posts

August 11th, 2008 23:00

A monitor shipped with a pc is tracked by the pc service tag. If your monitor works fine, when they send you a replacement, use the base off of it for yours.
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