Moderator

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17.9K Posts

August 14th, 2003 17:00

ladyfire,

Thank you for using the Dell Community Forum.

Try reinstalling the video card drivers into the system.

6 Posts

August 14th, 2003 22:00

thank you...

now, is that the cd labeled "displays by dell - e171fp color monitor QUICK SETUP"?

 

Moderator

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17.9K Posts

August 15th, 2003 10:00

ladyfire,

Yes, you can install the cd in the system to get the monitors profile loaded.

6 Posts

August 17th, 2003 04:00

this isn't working.  when i put in that cd, it does't install anything.  it just gives me the specifications for the monitor and a basic overview of the monitor (how to use it etc.).  it gives no instructions for any type of installation, nothing about a video card.  this is basically a users guide on the CD.  is there a different cd that should have come with my computer?  thank you!

2 Intern

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2.5K Posts

August 18th, 2003 19:00

Ladyfire,

Thank you for using the Dell Community Forum.
Your video drivers can be downloaded from here.
Once you have downloaded the file, double click it and follow the
install prompts.

6 Posts

August 19th, 2003 04:00

hi, thanks for your help.  well, i did exactly as it said to do and got the drivers installed.  it said that it installed fine but when i checked the graphics, it was still the same.  it looks fuzzy and with little tiny squares that are trying to form the graphics.  i can't get a clear picture on anything.  like i said, the text is fine, its just any graphics or photos.  so now what do i do???

thanks!

2 Intern

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2.5K Posts

August 19th, 2003 15:00

Ladyfire,

We need to verify whether the problem is with your monitor, video card, or software.
-Try the monitor on another system, does it have the same problem?
-Try another monitor on your system, does the new monitor have the same problem?
-Try opening all different kinds of image formats, *.jpg, *.gif, *.bmp, *.tiff, do they all have the problem?

You can also try the following troubleshooting for the monitor.
-Auto Adjust the monitor.
-Perform a Factory Reset to factory settings.
You can see how to perform these steps here.

6 Posts

August 23rd, 2003 15:00

ok, i did as you told me to do and it seems now that it is not the monitor.  i hooked up my monitor to my son's dell computer and the graphics were clear.  i have done everything to try and fix this problem but nothing is working.  so now what?  i have got to get this issue resolved and fast, my business relies on graphics and this is making it very difficult to work with.  HELP!!!!!!  thanks.

 

Moderator

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17.9K Posts

August 26th, 2003 16:00

ladyfire,

Thank you for using the Dell Community Forum.

You may want to replace the video card in the system.

 

44 Posts

January 30th, 2004 01:00

Try to change the resolution of your video card to match the default resolution of the flat panel (1280 * 1024), for sure this tip will solve your problem, to change your video card resolution do the next:

Right click on the windows desktop, click properties. Now click on the configuration tab. Move the slider of the screen size to 1280*1024 and click apply. If you see the image click yes, if not, wait 15 seconds. And click aceptar.

Bye

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