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June 15th, 2009 09:00
E198FPb Power Light Blinking Rapidly...
Screen is now blank, initially I just had a series of vertical lines on powerup, then vertical and horizontal across the entire screen, now I've got nothing and the power button blinks green as soon as i plug in the monitor. Saw a post for different model with similar symptoms, I think the issue was the backlight, is it the same issue with this model? Thanks..
-Jerry
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DELL-Chris M
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June 15th, 2009 09:00
JerryFlynn,
* Turn off the monitor
* Unplug the monitor from the computer (ALL cables)
* Plug the monitor power cord directly into the wall socket
* Turn on the monitor
* The floating red/green/blue/white dialog box should appear on screen against a black background
* If the STFC (Self Test Feature Check) fails, contact Dell Technical Support and provide to them the following information -
Name:
Email Address:
Shipping address:
Phone number:
Monitor Order number or PC Service Tag number if purchased with a PC:
Monitor 20 digit PPID number found on the back on a label or on the slider card on the left rear:
Reason: Fails STFC. List specific failure
Technical Support (Chat, Email, and Phone)
http://support.dell.com/support/topics/global.aspx/support/dellcare/contact_technical_support?c=us&l=en&s=gen