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29841
July 7th, 2012 23:00
find monitor model via serial number
I have a dell flat panel monitor bought in 2003, serial # CN05Y2327161841PBGKA, trying to find out what model it is
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DELL-Chiranjeev
185 Posts
2
July 8th, 2012 10:00
Hi NewtonWilson,
Welcome to the community.
Well, the serial number shows that it should be a Dell 1901 Flat Panel (19 inch) Monitor.
Let me know if there are any other concerns. Glad to be of assistance.
DELL-Chiranjeev S
Social Outreach Professional
You can reach us at http://en.community.dell.com/
DanT409
1 Message
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August 17th, 2012 07:00
Is there a tool or website we can go to to that will allow us type in a monitor serial # and have it convert that to a monitor model #?
DELL-Chris M
Community Manager
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56.9K Posts
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August 17th, 2012 08:00
DanT409,
No, not an external tool. But you can take any Dell PPID number, example CN05Y2327161841PBGKA. See the 5Y232? That is the Dell part number. Do a web search for "Dell part 5Y232" and it shows 1901FP. So you would do the same for your PPID numbers.