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March 15th, 2023 22:00

G3223Q, dead pixels/stuck/dust?

Dell 32 4K UHD Gaming Monitor G3223Q

Dell 32 4K UHD Gaming Monitor G3223Q

Hi, is this under warranty? I want to clarify that the white pixels (fourth photo) are not visible on a black background.


1.jpg1.png3.png4.jpg6.jpg6.png

 

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March 16th, 2023 05:00

Since you do not see it on the all black background, they are not Bright subpixel defect. To justify a refurbished exchange, there would need to be 6 or more Dark subpixel defects.

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March 16th, 2023 09:00


@DELL-Chris M wrote:

Since you do not see it on the all black background, they are not Bright subpixel defect. To justify a refurbished exchange, there would need to be 6 or more Dark subpixel defects.


Can You tell, based on the photos, that I have 6+ dark subpixels?

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March 23rd, 2023 21:00

I do not see 6+ dark subpixels.

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March 26th, 2023 00:00

Well, if these are not dead pixels, the white spot which is clearly visible on a light background, is this covered by the warranty?IMG_0478.JPG 

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April 2nd, 2023 04:00

* Change the windows desktop background to all black
* If you see a stuck pixel that is white, red, green, or blue, that means it is a Bright pixel defect

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