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How Can I Uninstall DisplayLink So That It Never Asks Me To Install
Hi
When I uninstall DisplayLink and restart, I can use my Dell S2340T monitor just by connecting it via HDMI and USB (for the touch) and it works great. However, a DisplayLink window keeps popping up asking me to install the DisplayLink drivers, constantly all the time.
I don't want to use DisplayLink with it-ever again anymore. Although it would be great to just connect with one cable, when these drivers are installed (Lenovo Yoga 13 Windows 8), it causes a long delay to occur when launching Win 8 apps (even when the monitor is not connected) *which goes away when I uninstall them, and also fuzzy graphics when apps load, Office background gradients and fast moving graphics. Without the drivers the monitor is sharp and fast! So it's not worth the problems that DisplayLink causes, and I don't want to be asked every time to install them...how do I make the computer forget about DisplayLink all together after they are uninstalled?
Thanks for your help :-)
Cheers,
Scott
skchurch
6 Posts
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February 17th, 2013 13:00
Hi Chris,
The way that the folks from DisplayLink were able to help me to solve this, is to turn ON Green Mode, evidentially this disables their chip. It does mean that the Ethernet won't work, but that's okay with me as I use a wireless network. So now I am able to just use HDMI and the USB upstream link to the monitor. Unfortunately, I have another problem now, but I will put that in a separate post, as this one is solved. Thank you so much for your help!
Cheers,
Scott
DELL-Chris M
Community Manager
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February 11th, 2013 07:00
skchurch,
Are you sure you did not install it when loading the monitor software? Go to Control Panel- Programs and Features and look for it. If there, uninstall DisplayLink.
skchurch
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February 11th, 2013 07:00
Hi Chris,
I have used the Add/Remove programs Windows CP several times to try and remove it. Here is my conversation with the DisplayLink forum, it's really driving me crazy as the drivers has the issues I mentioned and I can't keep it off my system?
Quoted Conversation:
Hi Scott,
You have two options here:
- You can dig into the S2340T menu settings and disable 'green mode' this will turn off the power to our chip, so it will not be enumerated, unfortunately this will also kill the ethernet capability from our chip.
- You could also go in to 'Device Manager' and disable the interface for the video portion of our device. This is more precise and will leave the ethernet functionality active in case you want to use that.
We are of course very disturbed that you are encountering problems using USB graphics, and if you can spare the time, would encourage you to gather information on your system using www.displaylink.com/.../ticket.php so we can make your single wire connection a more pleasant experience.
We have performed extensive system test using tablet platforms and were not aware of any system performance issues, so maybe we should do a bit more on Lenovo Yoga platforms and make it better for you guys!
Best regards,
Dan.
My Reply:
Hi Dan,
I did both things you asked-turned off Green Mode which was actually already off? And, used the Device Manager to Disable the DisplayLink USB Video device.
In addition, I also ran the DisplayLink Cleaner/Remover from the Website and also used Add/Remove programs to uninstall a couple of times. No matter what I do after any of those methods, when I connect the USB cable the DisplayLink window appears asking to install the software. I actually say Cancel, but when I go to Add/Remove programs the DisplayLink Core Graphics is there. I don't know why I can't remove DisplayLink permanently, but it just keeps coming back driving me crazy?
I really appreciate your help and I have no idea why I can't remove it and what I am missing-I've never not been able to remove something before?
Cheers,
Scott
DELL-Chris M
Community Manager
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February 12th, 2013 08:00
We cannot replicate the issues in the lab. We suggest users try to “DISABLE” the devices (such as DELL S2340T Audio, S2340T Ethernet etc.) from the device manager. Once they are disabled, the system may not ask for installation of driver anymore.