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April 26th, 2013 05:00
Input Timing message in safe mode
Hi,
I am currently trying to uninstall Avira and have encountered some problems which means I have to eneter safe mode. Howeveer , whenever I try to enter safe mode I get a black screen and a message saying "The current input timing is not supported by the monitor display please change your input timing to 1920x1080@60hz" I have checked these settings in normal mode and everything is fine. I have also updated the display driver.
I am running windows 7 and my monitor is a Dell ST2320L.
Help would be greatly appreciated!
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DELL-Saharsh K
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1.5K Posts
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April 26th, 2013 06:00
Hi Thill20,
It appears that the monitor is unable to synchronize with the signal that it is receiving from the computer. Maximum preset resolution for the monitor that you've installed is 1920 x 1080 at 60 Hz. Follow the steps listed below to configure the monitor settings.
This allows you to boot into Windows like normal, except with the resolution and refresh rate set to the lowest setting possible. Login as you normally would, then set your resolution to your monitor’s native rate (i.e. the resolution from the original error message).
Hope this helps. Please reply if you have any further questions.
Thill20
2 Posts
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April 26th, 2013 06:00
Hi Saharsh K,
The problem only occurs in safe mode. I tried what you suggested and that didn't resolve the issue.
DELL-Saharsh K
6 Operator
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1.5K Posts
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April 29th, 2013 08:00
Hi Thill20,
It appears that the Monitor is not supporting the resolution in Safe mode or the basic video drivers are not loading properly. Please try uninstalling the Avira Security software from 'Programs' under Control Panel. If you are unable to do it from there then you may use the 'Revo Uninstaller' application and uninstall the Avira Security software from the system in normal mode. Here is the link to download the application: http://www.revouninstaller.com/
Download the 30 days trial version of the application from here and then you can use it to uninstall the Avira Security software. Once done you can uninstall the Revo Uninstaller from 'Program' under Control Panel. Hope this helps.
Please reply if you have any questions.