Unsolved
1 Rookie
•
1 Message
0
11
Macbook M2
The usb-c connection used to work, but for some reason it just stopped working, and a message no signal appeared. I tried changing cable, did not work. I tried changing port, did not work.
When I connect the MacBook with a HDMI cable, it works. I also tried with a PC laptop(using usb-c cable), and everything works. Any clue on what could be the problem ?
PS I did plug the cable the right way.
DELL-Chris M
Community Manager
Community Manager
•
54.4K Posts
0
May 6th, 2024 18:14
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Before our users can assist, what monitor model?
Since the monitor USB-C connection works on Windows OS laptop, that points to a change on the MacBook side.
Just prior to the issue, did you update the macOS? If yes, from what version to what version?