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12156
December 13th, 2015 08:00
Moniter isn't working properly
So, a while back my moniter was working fine, then one day it showed the top part of the screen, then it shows it again in a line that takes up 1/3 of the screen and starts slowly turning blue. It hqas nothing to do with my computer. I have turned it off and on and unplugged it from my tower and it doesn't work. Don't know if I will have to get another moniter or if their is a way to fix it.
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DELL-Chris M
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December 13th, 2015 11:00
What is the Dell monitor model?
Jonah115678
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December 14th, 2015 16:00
The model # is E156FPf, not really sure if the model though.
DELL-Chris M
Community Manager
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December 14th, 2015 21:00
* Turn the monitor off
* Disconnect the monitor video cable from the computer
* Turn the monitor on
* You should see a moving "Self Test Feature Check" message. If you see the issue on this screen, the 10 year old monitor is faulty
Jonah115678
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December 15th, 2015 16:00
Huh, didn't know it was that old. Yeah, I have done it before and it still happens. Probably time for a new moniter :(. Thanks for helping me :D!